Last I recall, they said there is no tracking info. I've been looking forward to this since January and its already March. It'd be lovely if they could simply keep us updated on the status. Makes customers a loot happier just to know whats going on, even if it means its going to take awhile.Quote:
Originally Posted by ptrout
CustomGadz told me that I should be receiving my order in 2 weeks. It's been over 2 weeks now and still no sign of the delivery. I think I will cancel my order and hopefully won't be a hassle to get a refund. I had high hopes for this product, but this is such a let down.Quote:
Originally Posted by ptrout
I thought that this was a GREAT idea, but from the empty responds and awful feedback looks like this is not a go.
Hi, we understand your frustration totally. Like we said, for all you people that are fed up with the shipping/manufacturing delay we can offer a full refund. We understand that this still won't heal any pain that we have caused. The Android has been a huge task over the past 6 months and we are working flat out to make sure our customers have a pleasant experience with us.Quote:
Originally Posted by bebopblues
For all you that are still unhappy with our service until now, just fill out our contact form on customgadz and we will issue are full refund. We are not here to scam anyone and we stand 100% behind our products. We have many more exciting innovations coming up in the next month and hope most of you will continue interest in our products.
If there is anything more we can do to our customers we are more than happy to help. 100+ emails a day has also made it difficult for us to give prompt replies, but we get to them eventually.
In regards to stock, we are now getting all orders shipped directly to us for manual dispatch and all remaining orders will be sent via ExpressPost with full tracking (at our cost) and 3-4 days delivery is expected after we receive the modules from our manufacturer. We are also changing manufacturer to prevent another shipping disaster!
-Dave @ customGadz
sooo.... whats the ETA at this point?Quote:
Originally Posted by customGadz
Does that mean none of them have shipped yet?
Quote:
Originally Posted by customGadz
Is it possible to rewire the switcher module, so it could be switched by a switch instead of dock/undock of the phone?
No need to rewire anything. The Module has a built in "override" input like in the iOS version that allows you to override or force the touchscreen signal to be redirected without removing your device.
is the override on the switcher module or the main module?
because i'm only planning to use the switcher module.
Looking at the manual the override is on the main unit. Is it possible to jumper or apply voltage to switcher module to manually switch the touchscreen?