First of all, this is a website dedicated to carPCs. If you would like to learn more about carPCs then you are welcome to read more about it. Secondly, you may have better luck with a website that is dedicated to the general aesthetics of car audio, or directly from the manufactures. Lastly, I believe that it may be an issue due to what version of ipod or what software updates that may be required. More information can be provided per your users manual or through alpine's tech support.