get a multimeter and check u have and output from the sound board, set it to dcv 20v and measure it rca's put out anywhere from 1 - 4v, i probe on the middle one on the outside, if there is a - voltage turn the probes round
no voltage = fault with card, is there an option to turn on aditional outputs in the volume control prefrances?
id check the second one first might be easier



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