Review of Xtrons Car DVD Players TD714 / TD601 / TD717 / TD712 / TD716 / TD713
To begin with I would like to appologise if anyone here feels that this post is inappropriate, but i would like to save somebody from the hell ive gone through, and expenses ive paid out on this unit, which is frankly a POS...
I've tried to post it into the most approriate forum space, but if a mod feels its better located elsewhere, then please do move it (hopefully that wont be to a dustbin ;) lol)
These are MY opinions, but I am certain that I am speaking for MANY other users out there at this point...
Also be aware of the following: Xtrons Terminates support for its members for raising issues of the bugs with its products...
I was using Xtrons Forums under the name of wpearsall2k4 (the same as my eBay account)...
I had purchased a TD601 system from the company via one of their many alias's (but same company) Atlas
Now I raise the concerns that Xtrons is trading under the following names on eBay:
Atlas-Car-Sys, BlackSilverTech and then both of these companies send payment to UG Electronics PayPal
account... That in my opinion is enough evidence that both of these companies are UG Electronics. The next
point i raise is that UG Electronics IS Xtrons, as can be noted on their website "about us" page... Xtrons is a
brand developed by UG Electronics...
On my time on the Xtrons Forums (http://forum.xtrons.co.uk) it can be seen I was a productive member of the
community group, never causing any problems for the other members... I did raise issues with the
moderators / tech support: Emily and Catherine on a number of occassions...
The posts were subsiquently removed from the forum, obviously since the posts would show up the various
errors with all of the products supplied by Xtrons.
To list a few of the errors:
> SD Card does not support the advertised 32GB capacity... Infact if you put the more than about 500MB of
music on the SD Card it infact makes the unit crash out... the same can be said about the USB support...
> Bluetooth connection is faulty... It either does not pair on startup or drops out mid call... This has been
tested with a Nokia 5800 XpressMusic, Nokia 5230, Samsung Galaxy Ace, HTC Wildfire... ALL are the
> Bluetooth Mic Level is very poor... The built in mic is in a position that if you are talking on the phone, you
have litterally got to shout for the other party to hear yourself...
> Pre-Amps are not the advertised 2vRMS - you WILL need either a Line Driver or a Line Out Converter (I
did not test a line driver as I don't have one, but the Line Out Converter will add noise to a system. For a pro,
this is not a good choice... The same can be said about the sub woofer output - thus terminating the 4.1
preamp support (since this is essentially useless...)
> 4x45WATT speaker output - very poor quality... You get a high pitch sound at any volume above about 25
marks (the unit i have goes up to 39... so barely over half way volume) PLUS my Sony HU with 4x45WATT
output for speakers is LOUDER at half volume than this unit at full volume... (you get what you pay for i know,
> DVD Playback... The system is advertised as a "Multi Region DVD Player" --- DO NOT BE FOOLED... Both the TD714 (g) and TD601 (g) ONLY SUPPORTS NTSC... Europe (including the UK) and many other countries only sell DVDs with a Region Code of 2 (PAL) - So this unit will usually refuse to play the DVDs correctly.
> Start up of the system...
The ACC wire draws more power than it is supposed to... Xtrons fobbed it off as my cars wiring... (dont think so since every after market HU ive tried, Including my brothers Pioneer DVD player will work correctly)
It requires such a draw on the ACC wire that you WILL risk burning out your cars wiring loom...(i wired mine in via a relay, luckily i put an inline fuse, because it blew a 7.5A fuse...so imagine what it could of done... / set on fire...)
> Radio Signal is VERY POOR... You will need to purchase an Inline antenna booster... Even then you will be lucky to get a decent radio signal (looking at circa a fiver on ebay)
> Fitting Kit supplied is inappropriate... You will require a cage... no get out... so look at paying about twenty quid for this.... (eBay Liquid Ice 2008 or Radio World)
> Supplied Trim is not Standard ISO 2Dinn Size... so a new trim will be required... LUCKILY when you spend the extra 20 quid on the cage, it should come with the appropriate trim... (eBay)
> Video Output to External Monitor...
The video output to an external monitor is very poor... and infact unless you have NTSC headrest monitors this function will be useless... as the unit will only supply an NTSC feed, so colours / scaling ETC is all wrong...
> FIRMWARE UPDATES
In this day and age, you would expect ALL hardware to support firmware updates... This is not the case. These units have numerous faults... all of which a simple firmware update could fix... the problem is, there is no way for the end user to update these systems, unless your willing to void your warranty and have a patch cable... to connect to the mainboard... and obviously the correct firmware...
Xtrons do not intend for end users to recieve further support... Infact once your paid, thats you on your own in essence...
There are many more major points... but in all I would say: DO NOT BUY AN XTRONS UNIT... They are feature packed at a low price... This price represents quality... I know you can get some bargains online... but this is really not one of the cases...
In fact, Xtrons have seamed to take a step backwards... In Feb 2010 i purchased a TD712, but the TD601 being a newer model, seams to be more flawed than the TD712...
The sales teams (see above about names) are very rude, patronising, and - well to be frank - CRAP... The same can be seen about the Tech support...Quote:
Customizable Home Screen (change the screen colours / logos to a preset number of deigns...
- the td712 featured this, but the TD601, despite allowing me to customize the logo to my Ford logo (i like this, instead of seeing the xtrons logo - it looks more OEM) appears to have removed it?
Bring up the "Home" screen without stopping DVD playback...
( i could go to the home / source menu with the dvd playing, if i click src on this model the dvd/CD stops, and then i have to wait for the dvd/cd to reload before resuming playback... this takes ages??? - why does it not continue playback, as it does with the radio / bluetooth a2dp?)
PAL system for DVD / SD / USB
This unit does have it, the 712 did???
I like the real buttons... however they do need to be pressed firmly to work...?
i like the fact if i black out the screen it doesnt come back on if i skip the track - my 712 did... this i found annoying... every button press made the screen come on
i like the orange / blue changing light - my dash lights are orange so blend more OEM...
The reverse gear isnt muting my sound... it does however stop me altering the volume (louder / quieter) when in reverse gear... - something when i asked my seller he said selecting reverse gear would mute the volume... (apparently he was wrong, but im GLAD - it means i dont have to put a "off switch" like i did on my 712 unit...
some improvements.... these can be fixed with a firmware update...???
resolve design consistency...
- on the radio we have a clock in the centre top... it appears no where else??? - i like this feature, as it means i keep my car clock for passengers (i have one on my dashboard, but since i use Bluetooth / SD / DVD its not handy having no clock...) ... you could put a DISP option to show the current system time... i dont care how far into a song i am, i much prefer knowing the current time? and it should most certainly be displayed on the homescreen?
- volume is displayed constantly on the radio... this i understand isnt a good idea for sd/dvd etc due to the video nature... but in bluetooth there is no way to adjust the tone (bass/treble) without using the remote control??? - in DVD we use a tap and tap the vol: to switch between the different options...
im guessing different departments work on the software and its pieced together at the end... hence the design fluctuations...? (i guess this is the reason for no customisation except blue/orange?
IF you are willing to purchase one of these units, I URGE you... PLEASE READ THE FORUMS FIRST!!!.
SEE OTHER BUYER PROBLEMS....
THEN THINK CAREFULLY!!!!
The units provide no real upgradeability... no flexibility... Even if you purchase a GPS model, you can Access the Windows CE OS but your limited as to what you can do in it, infact you cant access the USB ports, or any other hardware, as this is all controlled by the DVD rom controller... The GPS is just visible / audioable as it overrides the video / audio switch...
I was banned from the forum for the reason of bringing up the problems and the fact the Bluetooth Didnt follow set protocols, and pretty much every other fault mentioned above... yet this is attacking the forum? HOW? SEE BELOW... - i highly doubt a reputable manufacturer would follow this set layout... Infact, i've never had any need to badmouth a Sony brand ETC as every time i contacted support with ANY fault it was a case of "we'll come and collect it for you" and they repaired it, and dropped it back, AT THEIR OWN COST (NOT MINE)... like any other major brand... Xtrons expect you to ship it to China at YOUR cost... even though faults should of been resolved at RnD (see the following post...)
(i like this little line)Quote:
SD card crashes out the unit....
connection of rear screens - lack of pal...
Would you see a Sony / Samsung / ETC brand just CANCEL a feature... No chance... they would resolve the issue!Quote:
I just consulted our factory and they told me that the PAL system on TD714G was unstable so it had been cancelled. But the instructions haven't been updated. As some headrest screens could be changed from PAL to NTSC, they hadn't paid attention on this problem.
Please don't worry, we have asked our factory to make a stable PAL system for TD714G. They told us that they might need about 25 days to finish it. Then we will provide you the upgrade software.
Subject: You are reported
Sent: 20-Oct-2011 at 6:31am
Sent by: XtronsAdmin
Group: Super Admin Group
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