Thread: Using an Eclipse Head Unit....umm

I don't have that unit, in fact, I haven't owned Eclipse anything due to their annoying security system, horrible customer service and the other-wise poor company management of Fujitsu-Ten. At any rate, I think you're best option is to call customer (lack of) service and tell them you need a replacement manual. They should have PDFs on file for download for older models, but well, they suck.

i bet one of those knobs is for volume.

Gee, thanks.

got that.

i am just wondering if the interface of Eclipse is similar across their product line as Pioneers etc are.

Originally Posted by J187

I don't have that unit, in fact, I haven't owned Eclipse anything due to their annoying security system, horrible customer service and the other-wise poor company management of Fujitsu-Ten. At any rate, I think you're best option is to call customer (lack of) service and tell them you need a replacement manual. They should have PDFs on file for download for older models, but well, they suck.

nice opinion, doesnt help tho.

and the "annoying" security system works, and how would you feel its annoying when you never owned one?

you certainly have something to say about a product youve never owned.

well what exactly are you looking for? why don't you help us out and take a picture so we can actually see the buttons on the HU. barring finding a users manual, perhaps the functions are more intuitive to someone else.

i currently own an eclipse HU, but it's the AVN model.

Are you alright? I tried to help you and offered my opinion on the product only as a sidebar. I also gave you sound advice on what to do, in fact, what you should have done in the first place in lieu of coming into a forum expecting someone to have the same obscure model HU and the willingness to walk you through the entire operation.

How do I have an opinion on a product i've never owned? For starters, I meant to say I haven't owned anything in a long time, but that's beside the point. The point is I've been installing car audio for 12 years and I've installed and used plenty of Eclipse units and I've had to deal with that stupid security system for years. Call tweeter's home office and ask them why the company doesn't do any business with Eclipse anymore...they will tell you, if they are being straight with you, that is ONLY because of the ESN that has plagued their repair shop and their returns for years.

Why defend the company like you own it? I was sharing my opinion about their customer service because I was trying to prep you for what you might encounter if you called. Sorry I tried to help.

I never said I didn't like Eclipse product, I had one of their first amps and loved it for years. I like the AVN line as well. I loved their 6Volt stuff when everyone else was bragging about a "steady 2volts". Great products, bad service. If you are the type that can figure things out with a holding hand, then their stuff is great. If you spend hours trying to decode which of the very few buttons controls the fade, you might be frustrated by lack of availablity on older model manuals

No one asked for any hand holding.

I made a point to say manufacturers like to keep the way to do stuff the same across the models.

I dont need someone to have this model, I need someone who has a non AVN eclipse head unit. Id assume they all work the same in terms of how you change the clock, set fades etc etc.

I just find it odd when I choose "audio" i only get like 3 options, none which work the way I think they should.

im looking for someone with ANY eclipse HU like this, no one expects someone to have THIS model.

May not be an accurate assumption though. I have Two Alpines, only about 1 year apart. On one, you can set the bass and treb by hitting the volume knob like a button, on the other, you've got to hold down the menu button and go to a menu option called "audio settings".... it may be the same from one eclipse model to the other, it may not be.

My bigger point was not to attack people that are trying to help you. Everyone on these boards has their own opinions, don't take them personally.

Now sure if this will help or not:
http://www.caraudiomag.com/testrepor...r_stereo_deck/

I have to agree, when I first read your post J187 - I thought to myself...where did this come from? I don't recall anyone asking for oponions...and this has little to nothing to do with the OPs original question...if you wanted to give the guy help, you could have just said call tech support and left the rest of it out.

The impression I got from the initial post was that you hated Eclipse and that you in-fact never did own anything Eclipse.

Maybe I got that from here:

I haven't owned Eclipse anything due to their annoying security system, horrible customer service and the other-wise poor company management of Fujitsu-Ten

From my experience in selling Eclipse and in running them for a while in my own car, I love their older stuff. The ESN protection program is a very smart move on their part. However, that's my opinion, and as we all know...oponions are like....well, you get the point.

This thread didn't have any purpose for oponions...

I disagree, my opinion of their customer service has everything to do with why someone that comes across a slightly older model of Eclipse HU cannot readily find a guide somewhere. That's where I think Eclipse went wrong. Its quite relevant. I already said that I realize I misworded my post to ellude that I had not ever owned anything Eclipse, but again, it makes no difference whether or not I did or didn't. Do you have an opinion on Lamborghinis? Ever own one? Not to mention that I have installed plenty of Eclipse products regardless of owning them.

The point is, I expressed my opinion ONLY of the companies customer service and the things that lead me to stray away from the products and someone took offense for reason. I also tried to guide the OP in the right direction at the same time, yet preparing them for what might be a difficult time dealing with customer service.