Well no one is seemingly standing up for centrafuse here. I think it is a great product! I am a embedded and software designer. I have sirius, bluetooth phone, navigation, internet, the works and have had only minor problems that were fixed with ten minutes of reading. They have fixed all issues in a timely manner. If I ever have a question they quickly get back to me. People need to grow up and realize that not all hardware is going to be supported. That is the way it is. Windows, Linux, and mac cannot support certain hardware. Go complain to them that some hardware doesn't work they will simply ask you if you checked if that hardware is compatible. Did you? Call Microsoft and ask them why they don't support mac files or format. See what they say and do. Probably the same thing that I am doing right now. Laugh. The intro video playing being annoying then click no instead of yes. That was a tough one. I hate to see this company get a bad reputation for an inexperienced user. RTFM and contact customer support before you have such infantile complaints. Thanks Flux for doing a great job!