I recently purchased from Jay with OBDPros. He spent quite a bit of time with me on Memorial Day answering my questions & he didn't even know if I would actually buy from him. I called 3 different companies that day fully expecting to just leave a message & I actually did leave messages for all 3. To my surprise Jay called me back within minutes I am still waiting for the other two to call me back
I received the OBDPros unit very fast & hooked it up with minor com port issues which wasn't OBDPros fault at all. I have now used it with most all the Free software I found available successfully with my Land Rover. I do plan on trying some of the paid software but haven't decided which ones to try.
I definitely at this time fully recommend buying from OBDPros. One more note I spent allot of time reading post before narrowing my choice down to the 3 I called.