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Thread: someone please help me with diagnostics problem

  1. 05-09-2008, 08:14 PM #1
    jash7
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    Question someone please help me with diagnostics problem

    all i wanted a carpc for is to get some diagnostics.

    so i went and bought an interface ( http://www.obdpros.com/ )
    and bought pcmscan.

    so i went and ran everything and it says it is connected but won't pull any diagnostics! i spent a lot of money on it i would really appreciate it if someone could help me out. the car is a 1998 ford mustang.

    also, the problem isn't pcmscan. i also tried one of the free programs that came with my interface and i had the same issue. it says it connects, but doesn't actually read any information!
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  2. 05-09-2008, 10:50 PM #2
    Paracelsus
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    I am no expert yet, but it will be helpful to know what make/model/year car we are talking about.
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  3. 05-09-2008, 10:51 PM #3
    Bugbyte
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    I doubt you'll find technical help for that product here. Have you tried their forums or calling them?

    Have you tried it on a different car?
    Quote Originally Posted by ghettocruzer View Post
    I was gung ho on building a PC [until] just recently. However, between my new phone having internet and GPS and all...and this kit...Im starting to have trouble justfiying it haha.
    Want to:
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  4. 05-10-2008, 12:09 AM #4
    jash7
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    Quote Originally Posted by Paracelsus View Post
    I am no expert yet, but it will be helpful to know what make/model/year car we are talking about.
    i said it's a 1998 ford mustang.

    and is it possible i'm missing some drivers or something?
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  5. 05-10-2008, 01:54 PM #5
    PPE
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    The OBDPro interface is a solid unit and should be working fine. It is possible that you may have received a defective hardware interface.

    If you can send me a techlog from PCMSCAN, I'll take a look and see if I can figure out what is going wrong. Email support@palmerperformance.com with the techlog, or let us know and we'll tell you the steps to generate the techlog.

    -Brian
    Brian @ Palmer Performance Engineering, Inc.
    http://www.palmerperformance.com
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  6. 05-10-2008, 01:57 PM #6
    jash7
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    oh btw, i tried it with the program obddiag, and it worked. it's just pcmscan. i hit the little green circle and nothing happens it just goes back to the red square button.
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  7. 05-10-2008, 02:01 PM #7
    PPE
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    How long ago did you buy your OBDPro interface?
    Brian @ Palmer Performance Engineering, Inc.
    http://www.palmerperformance.com
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  8. 05-10-2008, 05:20 PM #8
    jash7
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    like a week or so. why?
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  9. 05-10-2008, 05:30 PM #9
    Paracelsus
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    Quote Originally Posted by jash7 View Post
    i said it's a 1998 ford mustang.
    Oh sorry. I missed that, and I actually read your post twice.... Sorry again. Never mind me.
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  10. 05-10-2008, 10:56 PM #10
    jash7
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    haha it's cool don't worry about it
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