I've never seen that happen. Does it have any LEDs on it? Do they stay on when the car is running? Maybe we should use the scantool software (or what it came with) and get info first, like the protocol it detects and what happen when starting. It should report an error, but it might just be timeout or something vague.



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If I unplug and re-plug any software acts like the interface/car isn't connected.


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