ProScan 4.0 Released

**ProScan** · 03-26-2006, 11:34 PM

Hey everyone,
Its been a busy few months, but we have finally released ProScan 4.0. I know that many of you on this forum are using ProScan, so if you are running an older version you will definitely want to upgrade to 4.0.

If you don't already own ProScan, we have an unbelievable sale taking place right now. (We usually honor a $5 mp3car member discount, but please note that it does not apply to the current sale as it is the lowest price we have ever offered!)

The user interface has been improved upon drastically and is much more intuitive. Also, MANY new features have been added, once again proving our dedication to maintaining ProScan as the most advanced software available for ELM-based hardware.

I hope that this thread can be used to discuss ProScan 4.0 as well as request additional features.

Let us know how we're doing, and how we can continue to improve ProScan.

Thanks,
David Gore
Developer of ProScan
http://www.MyScanTool.com

**dfk70** · 03-28-2006, 10:20 AM

Ordered mine yesterday.

**Wast** · 04-01-2006, 03:42 AM

Does your software support CarPal Bluetooth OBDII adapter (http://www.vitalengineering.co.uk/) ?

**ProScan** · 04-04-2006, 08:05 AM

Originally Posted by Wast

Does your software support CarPal Bluetooth OBDII adapter (http://www.vitalengineering.co.uk/) ?

Not at this time. We are always looking to improve our software, however, so we may include support for it in the near future. Just keep an eye on our web site.

Thanks,
David Gore
Developer of ProScan
http://www.MyScanTool.com

**Sonicxtacy02** · 04-04-2006, 09:51 AM

Does this work with the Br-3 from obddiagnostics.com ?

**gold007eye** · 04-05-2006, 03:06 PM

I ordered one yesterday.. still haven't heard when it will ship or replies to my questions sent via there support site.

**dfk70** · 04-11-2006, 12:11 PM

I just received mine yesterday (4/10/2006) after placing the order on 3/27/2006.

**gold007eye** · 04-11-2006, 01:01 PM

Mine should be here today. Hopefully

**relidl** · 05-08-2006, 12:47 PM

I submitted an order through the myscantool.com website on April 30, 2006.

This email confirms that you have paid Gore Research (sales@myscantool.com) $98.00 USD using PayPal.

This credit card transaction will appear on your bill as "PAYPAL *GORERESERCH".

PayPal Shopping Cart Contents
Item Name: ProScan ISO OBD-II Scan Tool
Item Number: 201
Quantity: 1
Total: $89.99 USD

Cart Subtotal: $89.99 USD
Shipping: $8.01 USD
Sales Tax:
Cart Total: $98.00 USD

To date I still have not received a single communication from them verifying that they had received my order, or any tracking information.

I submitted a ticket via their online support system on May 2, 2006 to request shipping information, which i amended on May 4, 2006. This ticket has gone unanswered.

It has now been over one full week and I have not received a reply from myscantool.com or Gore Research to indicate that they have shipped my unit and software. Anyone have any advice/experience they could share when dealing with this company's ****poor customer service?

**SnyperBob** · 05-08-2006, 12:53 PM

Originally Posted by relidl

Anyone have any advice/experience they could share when dealing with this company's ****poor customer service?

Yes, be weary of these types of companies based on other's experiences...

Originally Posted by gold007eye

I ordered one yesterday.. still haven't heard when it will ship or replies to my questions sent via there support site.

On a serious note - I'm not sure if there's much you can do. It seems there have been tons of reports on these forums for ODB companies that have come on here advertising their products, just to fade away later on with everyone's money.

Good luck with your order, hopefully you'll be receiving it within about 2-3 weeks based on the other ppl's purchase/receive dates listed here.