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Need Help Troubleshooting PC Problem.

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  • Need Help Troubleshooting PC Problem.

    I'm trying to fix a PC for a friend.. He had buttloads of spyware on it but I got rid of it all running AdAware, M$ft Anti Spyware, Webroot Spysweeper, and AVG..

    The problem I'm having now is I can't get on the internet. I have an IP address from my router and I can ping webpages and they do resolve but whenever I try to get on the internet (either with IE or Firefox) I get page cannot be displayed.

    I'm thinking the problem may be with the freaking Norton Internet Security that's installed.. I tried uninstalling it but it won't let me stating that I don't have access and need to "log in". Well I tried that but the "log in" option in the program is grayed out..

    Any ideas??

    Thanks
    Current Vehicle: 2007 Dodge Nitro

    Second Vehicle: Sold it :( 2005 Dodge Ram 1500 Quad Cab

    First Vehicle: 2003 Ford Ranger

  • #2
    Figured it out.. It was indeed Norton.. In ADD/REMOVE I choose "change" instead of "remove" and it let me uninstall it..
    Current Vehicle: 2007 Dodge Nitro

    Second Vehicle: Sold it :( 2005 Dodge Ram 1500 Quad Cab

    First Vehicle: 2003 Ford Ranger

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    • #3
      Sweet.

      Just so you know, there is a removal tool that you can get from symantec that will uninstall NIS in the case of you not being able to do it thru add/remove.
      Tidder

      Try RevFE
      The best resurrected frontend I've ever used, period.


      I Wish I could ban people

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      • #4
        BTW, webroot = garbage

        Uninstall that crap, it's resource hungry. Good for a one shot removal, but uninstall it when you're done.
        Tidder

        Try RevFE
        The best resurrected frontend I've ever used, period.


        I Wish I could ban people

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        • #5
          That's all I use it for.. One time, uninstall.. It works awesome though.
          Current Vehicle: 2007 Dodge Nitro

          Second Vehicle: Sold it :( 2005 Dodge Ram 1500 Quad Cab

          First Vehicle: 2003 Ford Ranger

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          • #6
            Ewwwww Norton bloatware....
            Have you looked in the FAQ yet?
            How about the Wiki?



            Under normal circumstances, a signature would go here.

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            • #7
              Eh, to each his own. I don't like it either, but loads of people think that it helps. It's just like a barbed wire fence. Would do just as good as chainlink against some bolt cutters.
              Tidder

              Try RevFE
              The best resurrected frontend I've ever used, period.


              I Wish I could ban people

              Comment


              • #8
                I use a combo of Ad-Aware, and Spybot...

                Do a Spybot Scan every 2 days. and an Ad-Aware scan 1/week.

                Works like a charm

                Peace,

                Rafster
                Post # 3000

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