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  • another armen thread

    Well I bought a in dash touch screen from him awhile ago and the it does not work it does not get input from the vga.

    But anywho i thought could be bad connection or something but im not about to take this thing apart so I been trying to contact him for the longest time.

    His voice mail box was full then it was empty meaning he checks his messages. I left him message to call me no response.

    I been calling him everyday and no response. I check his status and he signs on almost every day.

    So he has time to sign on every day but not answer calls or get back to people thats bull ****.

    The defense that people say he is busy is bull **** to. If you are a one man job fine. Just call me back and tell me you will get on it when u can or put me on a priority list of first come frist serve. Even if he tells me it will take 2 months to get to my problem. I know i have a time limit. But no response at all is just bull ****.


    If he sold items on ebay his reputation would be down the drain.

    Armen needs to straighten up or get out of the buisness.

  • #2
    This (and the other 2 duplicates) don't belong in the Review Palace. Moved here.
    AMD XP 2600+/512MB RAM/120GB hard drive
    Opus 150W/DVD/GPS/7" Lilliput TS/802.11g/Bluetooth
    Installed.


    -GPSSecure- - GPS Tracking
    -AltTabber2.2.2- - Handy touchscreen utility.

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    • #3
      Mabey they are 'reviewing' Armen's customer service?
      Monger
      ICQ-7207702
      UPDATE: I moved farther north. Now its even too cold for the deer; only moose now

      Comment


      • #4
        Originally posted by monger
        Mabey they are 'reviewing' Armen's customer service?
        Look at the forum description for the Review Palace: For PRODUCTS and stuff Yo. Last time I checked neither Armen or his customer service were a product.
        AMD XP 2600+/512MB RAM/120GB hard drive
        Opus 150W/DVD/GPS/7" Lilliput TS/802.11g/Bluetooth
        Installed.


        -GPSSecure- - GPS Tracking
        -AltTabber2.2.2- - Handy touchscreen utility.

        Comment


        • #5
          Originally posted by xBrady
          Last time I checked neither Armen or his customer service were a product.
          Armen's CS (or lack of) most certainly should be considered a product. He is not only a reseller, but in fact the manufacturer of some of the items he sells. When you get one of those online bizrate surveys, isn't the vast majority of it related to customer service? Why should Armen's CS not be considered reviewable here? A lot of his business, or at least referals must surely come from people on this board.

          da me la nalga hit the nail right on the head. No replys to emails, or not returning phone calls is flat out bull ****. People need to quit covering Armen's *** and accept the fact that although he is human, and a 1 man band, his commitment to his customers has become extinct.

          Don't get me wrong, I am not on the bash Armen wagon. I think he is a nice guy, and I have bought a lot from him. In the past, he would go above and beyond for me, be it re-working an item then shipping it to my customer, or cutting me a great deal on bulk purchases, etc. etc. But, my last emails to him were in October, and I have yet to get a reply.

          That being said, yes, his CS should be a review topic, and I agree 100% that when you sell a person a product, especially one that you modified, or created, your *** is on the line and you need to take care of your customers post haste.

          Comment


          • #6
            Originally posted by da me la nalga
            Well I bought a in dash touch screen from him awhile ago and the it does not work it does not get input from the vga.

            But anywho i thought could be bad connection or something but im not about to take this thing apart so I been trying to contact him for the longest time.

            His voice mail box was full then it was empty meaning he checks his messages. I left him message to call me no response.

            I been calling him everyday and no response. I check his status and he signs on almost every day.

            So he has time to sign on every day but not answer calls or get back to people thats bull ****.

            The defense that people say he is busy is bull **** to. If you are a one man job fine. Just call me back and tell me you will get on it when u can or put me on a priority list of first come frist serve. Even if he tells me it will take 2 months to get to my problem. I know i have a time limit. But no response at all is just bull ****.


            If he sold items on ebay his reputation would be down the drain.

            Armen needs to straighten up or get out of the buisness.
            You are right it is absolutely BS. As I have said it in another thread, he does come to the forum to check whats being said about him but never have time to sort out his reponsibility as a seller.

            I have recently won some electronic components on ebay, the seller is from china.

            The seller is "supposed" to be reputable and I guess he is. I asked him a few question before bidding, but due to their new year, I accepted that there will be some delays.

            Anyway, I bidded on the items as time is running out, won it, paid $40 by paypal within 30mins. Yup you guessed it, no reply from the seller.

            I have mailed him 3 times now and still no reply, not a single one. The money I have sent him is still awaiting the fund clearance, true, he havent got my money yet but the point is...I need to know if he is going to atleast deal with me or not.

            I know the guy is around as hes been leaving feedback to his buyers and do list more items. Its been almost a week now still I dont know where the hell I stand.

            In the meantime Im waiting for the funds to clear. Im just guessing, I think hes waiting for the funds to clear before he send out the goods. Thats all fine by me but all I want to know is...WTF is going on, Im sure it doesnt take that long to say, "yes Im dealing with it..."

            I though oh my god, Im I dealing with an "Armen", it is really annoying in the buyers perpective

            Comment


            • #7
              chris have you dealt directly with armen?
              i got dat ***** sittin on 22s! SUPERMAN EDITION!

              Comment


              • #8
                Originally posted by Motorcity
                Armen's CS (or lack of) most certainly should be considered a product. He is not only a reseller, but in fact the manufacturer of some of the items he sells. When you get one of those online bizrate surveys, isn't the vast majority of it related to customer service? Why should Armen's CS not be considered reviewable here? A lot of his business, or at least referals must surely come from people on this board.

                da me la nalga hit the nail right on the head. No replys to emails, or not returning phone calls is flat out bull ****. People need to quit covering Armen's *** and accept the fact that although he is human, and a 1 man band, his commitment to his customers has become extinct.

                Don't get me wrong, I am not on the bash Armen wagon. I think he is a nice guy, and I have bought a lot from him. In the past, he would go above and beyond for me, be it re-working an item then shipping it to my customer, or cutting me a great deal on bulk purchases, etc. etc. But, my last emails to him were in October, and I have yet to get a reply.

                That being said, yes, his CS should be a review topic, and I agree 100% that when you sell a person a product, especially one that you modified, or created, your *** is on the line and you need to take care of your customers post haste.
                I'm not disputing the fact that a lot of people have problems with him. I've never talked to the guy in my life, nor would I care to. You guys can crap on him all you want as long as it is done in the right place. The review palace is not for reviewing anyones customer service. If it were allowed then people would start posting all of their buy experiances with any of the deals they have ever made. This is clearly not the point of the Review Palace as it stands. If you guys want a seperate sub-forum for posting good/bad experiances with fellow mp3carers then you can post a request in the suggestion forum.
                Hopefully gnomad can get the feedback thing working so everyone can really give their input on Armen.
                AMD XP 2600+/512MB RAM/120GB hard drive
                Opus 150W/DVD/GPS/7" Lilliput TS/802.11g/Bluetooth
                Installed.


                -GPSSecure- - GPS Tracking
                -AltTabber2.2.2- - Handy touchscreen utility.

                Comment


                • #9
                  Originally posted by EsKALad
                  chris have you dealt directly with armen?
                  No, I have never and I dont think I will.

                  Not that I dont like him, I have no reason to. I just hate it when I have to chase things up as if it is my responsibility.

                  I remember when I used to work as a computer engineer, I have to constanly inform the customer of the progress. I feel really ****ty if they start chasing me up cause I know that I can get the boot for not being responsible.

                  Have you?

                  Comment


                  • #10
                    i dont know about you guys crapping on him, if youve dealt with him youd know that hes a good guy. ive dealt with him in the past and will continue to regardless of what people say. i know he has awesome customer service. how a little encouragement and understanding for the guy instead of demanding. maybe since 100 people demanding their stuff he gets set back. if a few of those people would say its ok take an extra day and get it str8 than hed be in better shape. i know this doesnt seem realistic to you all but all i know is i dont get on his back about anything, i support him and buy alot from him. and because of that i get awesome customer service. maybe cuz im not raggin on him and starting wheres armen threads.
                    i got dat ***** sittin on 22s! SUPERMAN EDITION!

                    Comment


                    • #11
                      Originally posted by EsKALad
                      i dont know about you guys crapping on him, if youve dealt with him youd know that hes a good guy. ive dealt with him in the past and will continue to regardless of what people say. i know he has awesome customer service. how a little encouragement and understanding for the guy instead of demanding. maybe since 100 people demanding their stuff he gets set back. if a few of those people would say its ok take an extra day and get it str8 than hed be in better shape. i know this doesnt seem realistic to you all but all i know is i dont get on his back about anything, i support him and buy alot from him. and because of that i get awesome customer service. maybe cuz im not raggin on him and starting wheres armen threads.
                      I beleive hes a good guy and will help as much as he can...

                      But, the point is, customers need to know where they stand. From my impression, why is it more important to him to overhelp "some" of his customers even though hes already neglecting his new customer? I mean new customers still need to be dealt with and their emails answered dont you think.

                      i know he has awesome customer service. how a little encouragement and understanding for the guy instead of demanding. maybe since 100 people demanding their stuff he gets set back. if a few of those people would say its ok take an extra day and get it str8 than hed be in better shape.

                      New customers will never see it that way, not until they discover www.mp3car.com and maybe they can be alittle bit more understanding. But come on you cant really expect this sort of service when you buy something, regardless how cheap it is or what other people say how awesome he is.

                      I dont think guys in here are crapping on him because they just felt like it. If armen dealt with them at the first place then this thread wouldnt have existed.

                      Likewise, the experience I just had on ebay, I wont even think about mentioning it here if I never felt neglected.

                      Comment


                      • #12
                        Originally posted by xBrady
                        You guys can crap on him all you want as long as it is done in the right place.
                        I wasn't crapping on Armen, just stating proven facts re: my experiences with him. Armen is a nice guy, and I can fully understand what it is like to get backed up when it comes to your customers. I also know what it is like to get blown off by a seller. A few days is one thing, 2 months is another.
                        Like I said, I am not out to bash the guy, but it seems a lot of people have not been treated like the paying customers they are. The fastest way to put yourself out of business is to ignore the very people who put the $$ in your pocket.
                        Armen, if you need some help with tech support, repairs, etc. drop me a line.

                        Comment


                        • #13
                          Originally posted by xBrady
                          The review palace is not for reviewing anyones customer service. If it were allowed then people would start posting all of their buy experiances with any of the deals they have ever made. This is clearly not the point of the Review Palace as it stands. If you guys want a seperate sub-forum for posting good/bad experiances with fellow mp3carers then you can post a request in the suggestion forum.
                          Point taken, however this forum is the one who lists Armen as a "commercial seller in good standing". As such, that would be considered as an endorsement, or at least a positive reference by many and people should be allowed to at least post regarding their experiences with him.

                          Comment


                          • #14
                            Originally posted by EsKALad
                            if youve dealt with him youd know that hes a good guy. i know he has awesome customer service. i know this doesnt seem realistic to you all but all i know is i dont get on his back about anything, i support him and buy alot from him. and because of that i get awesome customer service. maybe cuz im not raggin on him and starting wheres armen threads.
                            Dude are you serious? That's the dumbest reply I've ever heard. "A good guy" is one thing.. But when you are taking peoples money and supplying a product that "good guy" crap doens't cut it. It makes me mad just reading what the OP put..

                            And please explain how he has "awesome customer service"? Not calling people back is AWESOME? Not sending people an email and giving them an update on a broken product you sold them is AWESOME? Man, I bet deadbeat sellers LOVE you.. They can sell you broken items, not ever get back to you, and you would think they are a "good guy" and provide "awesome customer service".

                            The fact that this Armen dude comes on this site and has the time to read threads but not get back to his CUSTOMERS who he TOOK MONEY FROM is TOTAL CRAP and the WORST customer service you can provide.

                            End of rant.

                            Good luck OP.
                            Current Vehicle: 2007 Dodge Nitro

                            Second Vehicle: Sold it :( 2005 Dodge Ram 1500 Quad Cab

                            First Vehicle: 2003 Ford Ranger

                            Comment


                            • #15
                              Okay i call him every day almost and he does not pick up. I saved his number on my phone so i can call randomly trough out the day and still no pick up.

                              I pmed him since i see he logs on almsot every day and still no reply.

                              So don't tell me he is a nice guy either do buisness with your customers or get the **** out of your buisness.

                              I am seriously thinking of fille a claim with the bettter buisness bureau.


                              Armen you better get yoru **** strait because seriously your buisnes is starting to really look real crappy. I think there should be alist of people he does not respond to and they should all reply to he BBB maybe then can he get off his *** and do something

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