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System upgrades and store mail delay

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  • System upgrades and store mail delay

    For the past several days we have had longer than normal reply times to customer e-mails due to system & mail server upgrades. We expect all open e-mails to be answered by the 5pm EST today. We apologize for any inconvenience this may have caused you.

  • #2
    I placed an order on Tuesday and it gave me two tracking numbers. One is invalid through UPS and one looks like the label was created but never shipped. I sent an email to and it bounced back. I hope my order was sent. The order number is 33646. Please let me know the status. If it hasn't shipped that is just ridiculous and I would like to have it overnighted if that is the case. Let me know the status please. Thank you.


    • #3
      Originally posted by williamn333 View Post
      I sent an email to and it bounced back.
      Hi! Orders at is not a valid address. Please e-mail us here: If you have documentation that instructs you to email us at, please let us know so we can fix this mistake. We will be in touch with you over private store mail to resolve any potential tracking concerns.


      • #4
        Thank you I got the private message. Just for your information, the link I used was the "Contact Us" on the main store page. It opens up and sends to


        • #5
          Thanks for the heads up. The link has now been changed.
          Have a product you would like to sell on the mp3Car Store? PM me for more information.

          Have a car computer question? Ask me by emailing the store.