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Do you know what's happening with my order?

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  • Do you know what's happening with my order?

    Hi all,

    I ordered a couple of items on DigitalWW, yes Armen, He sent it to me a few days ago but i can see in FedEx tracking page that the items are in my country (Spain) but they don't send it to me.




    Apr 7, 2005 8:56 AM

    Shipment exception

    MADRID ES

    Regulatory agency clearance delay


    Apr 6, 2005 12:23 PM

    Shipment exception

    MADRID ES

    Regulatory agency clearance delay


    Apr 5, 2005 9:28 AM

    Shipment exception

    MADRID ES

    Regulatory agency clearance delay


    Apr 4, 2005 8:30 AM

    Shipment exception

    MADRID ES

    Regulatory agency clearance delay


    Apr 1, 2005 10:12 AM

    Shipment exception

    MADRID ES

    Regulatory agency clearance delay


    Mar 31, 2005 10:08 AM

    Shipment exception

    MADRID ES

    Regulatory agency clearance delay


    Mar 30, 2005 11:21 AM

    Shipment exception

    MADRID ES

    Regulatory agency clearance delay


    Mar 29, 2005 12:41 PM

    Shipment exception

    MADRID ES

    Regulatory agency clearance delay


    4:50 AM

    In transit

    MADRID ES

    Package available for clearance


    3:33 AM

    In transit

    PARIS FR




    Mar 28, 2005 7:42 PM

    Departed FedEx location

    PARIS FR




    6:14 PM

    Arrived at FedEx location

    PARIS FR




    Mar 26, 2005 10:08 PM

    At local FedEx facility

    PARIS FR




    4:36 AM

    Departed FedEx location

    INDIANAPOLIS, IN




    Mar 25, 2005 3:05 PM

    In transit

    INDIANAPOLIS, IN



    ...



    Do you know what 'shipment exception' and 'Regulatory agency clearance delay ' mean. I don't know where to call for information here in Spain.
    Do you know something about ??

  • #2
    I'd just contact FedEx and ask them directly what the messages mean.

    Comment


    • #3
      Did you look on the fedex site? it tells you what a shipping exception is!!!!!!! I remmember beacause Cris had the same problem with his order from digitalww. Bascically there is a customs delay with your order. It is normally resolved in a few days but it wouldn't hurt to contact your local fedex branch to check there has not been any customs charges applied.

      Comment


      • #5
        Ok, the problem was i couldn't find the FedEx Spain phone number. I called this morning.

        Comment


        • #6
          Originally posted by Enforcer
          ^^^^^What he said.



          BTW did you order yours with anchovies or pineapple?

          My guess would be pinapple, as that usually causes a clearance delay for me...

          99 Ford Ranger - Bagged and laying frame

          Current Carputer project:
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          • #7
            Originally posted by Pepe
            My guess would be pinapple, as that usually causes a clearance delay for me...
            yeah order things with plenty of fibre if you dont want any 'clearance delays'

            Comment

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