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P2140 help needed

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  • P2140 help needed

    I purchased a Carnetix CNX-P2140 about 6 months ago. I had a forgetfull moment in which not everything was locked down in my trunk and one of my amps slid and pulled out my DYLON line from the amp. It appears something else odd must have happened because now whenever 12V is supplied to the p2140, it also puts power to the DYLON line. when the ignition sequence is started, it reverses this and cuts off the DYLON line.

    Is there some setting that got flipped that i can fix or is it time for a RMA?

    tried to post this on the Carnetix website and didn't get much it the way of help.

    I have a Worklog, but I have to take pictures as it's completely out of date now.