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  • Transfer License

    What is the process for transferring a SD license to a new PC? I purchased and developed the interface on my notebook and am now ready to transfer it to the small PC that I am putting in the car. Can the license transfer be done without interacting with StreetDeck Sales or Tech Support? If not, what is supposed to happen if a hard drive fails on Friday evening or during the weekend? Do we have to wait until the next business day to transfer to a new hard drive?

    Thanks,

    LJ

  • #2
    Originally posted by Zinjamaster
    What is the process for transferring a SD license to a new PC? I purchased and developed the interface on my notebook and am now ready to transfer it to the small PC that I am putting in the car. Can the license transfer be done without interacting with StreetDeck Sales or Tech Support? If not, what is supposed to happen if a hard drive fails on Friday evening or during the weekend? Do we have to wait until the next business day to transfer to a new hard drive?

    Thanks,

    LJ
    At this point, there is no way to transfer a license, but this will change very shortly. When it first becomes available, it will only be available during buisiness hours, this will one day change too.
    StreetDeck.com Developer (I am Chuck)
    Get StreetDeck at http://www.streetdeck.com
    The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

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    • #3
      Serious?

      So at this point, there is no method for me to install and use SD on a different hard drive without paying for the software again?

      LJ

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      • #4
        Originally posted by Zinjamaster
        So at this point, there is no method for me to install and use SD on a different hard drive without paying for the software again?

        LJ
        Correct
        StreetDeck.com Developer (I am Chuck)
        Get StreetDeck at http://www.streetdeck.com
        The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

        Comment


        • #5
          Horse Puckey

          That needs to be clearly explained to people that purchase the software. I can't imagine buying any software that prohibits the transfer of the right to use that software to another machine. I realize you are in the beginning steps of developing and distributing the application, but this seems like a fundamental need for all purchasers of software. If I would have known that from the beginning, I would either have not bought it, or installed in on the machine I intended to run it on Long Term. It made it much easier to get the interface and such just like I wanted on a notebook, I never imagined that it would be impossible to transfer the software to another PC.

          LJ

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          • #6
            Originally posted by Zinjamaster
            That needs to be clearly explained to people that purchase the software. I can't imagine buying any software that prohibits the transfer of the right to use that software to another machine. I realize you are in the beginning steps of developing and distributing the application, but this seems like a fundamental need for all purchasers of software. If I would have known that from the beginning, I would either have not bought it, or installed in on the machine I intended to run it on Long Term. It made it much easier to get the interface and such just like I wanted on a notebook, I never imagined that it would be impossible to transfer the software to another PC.

            LJ
            We hope to have the new transfer site up this week. If you really can't wait that long send an e-mail to [email protected]. include your reciept, e-mail you registered the orginal codes with, and your new machine codes.
            StreetDeck.com Developer (I am Chuck)
            Get StreetDeck at http://www.streetdeck.com
            The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

            Comment


            • #7
              Thanks for the quick replies. I am impressed with how quick you respond to questions and concerns. I will try to wait, but this notebook is a pain to turn off and on while in the car. BTW - Is the store going to be open Wednesday?

              LJ

              Comment


              • #8
                Originally posted by Zinjamaster
                Thanks for the quick replies. I am impressed with how quick you respond to questions and concerns. I will try to wait, but this notebook is a pain to turn off and on while in the car. BTW - Is the store going to be open Wednesday?

                LJ
                I don't know, you'll have to talk to soemone at the store. All I know is it will be closed tomorrow.
                StreetDeck.com Developer (I am Chuck)
                Get StreetDeck at http://www.streetdeck.com
                The Official StreetDeck Forums have moved, please visit us at http://www.streetdeck.com/forum for official support for Streetdeck.

                Comment

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