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Thread: Help needed mobo problem i think

  1. #1
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    Help needed mobo problem i think

    I have a Micro Star MS 6787 motherboard and am having problems with everything. it sometimes freezes on the post screen. if i get into the bios setup it sometimes freezes if i am on windows xp setup pages it freezes. sometimes the fan spins but there is no display so i dont know whether or not it is booting.

    I disconected the HDD and DVD-RW and still no luck. i have also tried a different stick of RAM to no success i am stuck

    Anyone got any ideas apart from through it out of the window

    Regards

    Tom

  2. #2
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    are you plugged into the wall or is it in your car?
    Jan Bennett
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    Please post on the forums! Chances are, someone else has or will have the same questions as you!

  3. #3
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    In the wall i originally thought it was the m2 atx but that has been tested and is working fine.

    Regards
    Tom

  4. #4
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    Could it be anything to do with the bios

  5. #5
    Variable Bitrate rijndael's Avatar
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    so you dont have any video running to it? how do you know if for some reason the "pause" button your keyboard isnt stuck and freezing it during the boot process? or maybe the bios is set to stop all all errors (no keyboard attached)? how long do you have normally before it freezes...20 seconds? 30?

    the more info the better...the way you described it, it sounds like either RAM or Power...not a HDD problem...but you have already ruled that out.

    one thing you might want to try is getting into your bios, and look at your PC HEALTH setting. look for anything that doesnt look right (not sure how savvy you are with hardware) and check your voltage from your PS in the BIOS as well...maybe your mobo isnt getting enough voltage and your northbridge is being choked...

    MSI usualy makes quality products. give their tech support line a call...the worst that could happen is you get a free mobo from an RMA if its covered under warranty.
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  6. #6
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    I have my home pc on my desk with a kvm switch. this eliminates the pause button as the other pc works fine.

    The thing that is confusing me is it seems to be completly random. if it freezes and i pull the power cable out sometimes i will hav eno video but the disk in the dvd drive still spins so it must be booting up.

    I have entered the bios got to the second page and it froze. after a hard reset i let it run and i got the blue please wait screen on the windows xp installation and it froze.

    The voltages are all about right +- 0.2v

    The motherboard is more than a year old so i think a replacement will be outa the question but will ring them next week.

    Hope this helps

    Tom

  7. #7
    Variable Bitrate rijndael's Avatar
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    hmmm...i like challenges...

    you said you tried it without the HDD in it...have you tried it with a different/known working HDD? im not thinking its a HDD problem because it happens when you're in your BIOS as well...but worth a shot...cause i had a faulty HDD that when it was plugged in, the computer wouldnt even act like a PSU was plugged in 99.99% of the time.

    have you tried to replace the battery for the bios? if you havent used the mobo in a while (6mos or more) i guarantee that battery is on its last leg and needs to be replaced.

    try the battery replacement first, cause i remember a friend of mine had a very very similar problem about a year and a half ago (mobo sat for ~2 years)...that's what fixed it.

    good luck...
    Trouble deciding on car speakers? Clicky Clicky
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  8. #8
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    Trust me if u like chalenges i have a good one for you here lol.
    I have tried the battery replacement and a known working hard drive neither of which resolved the problem.

    i really cant understand it.

    Regards

    Tom

  9. #9
    Variable Bitrate rijndael's Avatar
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    could be a faulty chip on your mobo. i have an MSI mobo 975 based on the 945GZ chipset. i sent it back in to MSI because of the problems i was having, and they replaced the faulty chip (not sure which one or what it was supposed to do).

    even if its not under warranty, it's only like 10 bucks USPS Priority to get it back to MSI (from here in Tampa at least), and then what they charge to fix it....its a lot less than buying another socket-478 mobo.

    your problem is definately your mobo though...cause you've tried everything else...and it even happens while you're in your bios.
    Trouble deciding on car speakers? Clicky Clicky
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    Amplifier#2 (Sub) removed
    Carputer: Removed for tablet install

  10. #10
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    Thats what i was thinking will have to look into a UK based or even European based MSI dealer. Shiping cost myt be a bit high from England.

    Think i myt just get an epia instead. at least it would be smaller and i suppose i dont really need 2.8GHz for a carputer lol.

    Thanks very much for your help much appreciated.

    Regards

    Tom

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