Esupport
I thought I would take the time and write you with all the information, symptoms and request to give me the best chance of success. What started this all was a quest for a working resume from standby.
Symptoms:
When I would initiate a standby command the computer would successfully shut off. On resume the fans would spin up but it would never show anything on screen. I would have to reboot
Information
Order Number: 131446
Part Number: X6A6LWV5C
Operating System: XP Pro
I don’t have the original BIOS ID with me but I suspect with the board you won’t need it. I tried 2 different files that were sent to me and both didn’t work as intended. The first file I tried flashed properly but the
onboard video card, network card, floppy drive and
sound card were not functional. I was able to load up
windows but the CPU usage quickly arose to 100%. Upon next reboot window hung on shortly after the windows loading color animation and logo and just sat at a black screen. I let it sit for 5 min before receiving a BSOD complaining of a registry file error:
“Stop c0000218 Registry file failure
\system root\system32\config\
software\
or its log alternate. It is corrupt, absent or not writable”
I could get back into windows only if chose “last known good configuration” on the startup menu.
That’s when I called in to support. I explained the situation and they sent me a second file which sounded like it matched more closely because it had the onboard VGA, LAN and Sound card support. I gave it a try this time creating a bootable CD and flashing it manually. It looked like it flashed okay but upon reboot the motherboard complained with a repetitive long beeeeeeeeep.
I called into support again and they offered to send me a pre-flashed bios chip. I had opted to send the board in because I feel that there Is a larger chance for success if you had the actual board on hand.
Special Requests:
• The main thing I would like working is Resume from standby. (note: try it 5 times in a row because once in a while it would work but rarely)
• I would like a disk or an email of the Bios file that works up to these standards
• The next thing is I have a P4-M processor. I would like it to detect and run at the proper speed. Right now it defaults to 1.1 or 1.2ghz and it should be 1.6ghz
• The next thing if possible would be the option to run the display resolution of “800x480” at different refresh rates (60hz, 70hz, 75hz) with the onboard VGA card. I understand that this requires a BIOS / Driver
combination and will only be accessible through the “list all modes” in the advanced tab in the display properties but at least if we have the bios end covered I can work on getting the correct driver.
• Lastly the P4-ITX board doesn’t kill the
power to the USB devices on standby or hibernate. It would be most helpful to have an option in the BIOS to accomplish this.
If all these things can be accomplished I would be most satisfied
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