I know you're not making excuses for them and I had assumed the the same thing.. but as far as home user vs business, they make no distinction:Originally Posted by fonseca
Which is even more disturbing, since by their definition above, if in theory this "part" was in some way critical to my business, my livelihood could be jeopardized because of their inattentiveness.End User
A customer who purchases WD product(s) from a reseller, retailer, or from the WD Online Store.
This includes churches, charity foundations, schools, and other organizations who purchases WD products for business use.
People make mistakes, I understand that. But when everyone you deal with drops the ball, that is indicative of a larger-scale problem.