Western Digital buyers beware!

**fonseca** · 11-10-2005, 08:14 PM

Seagates are the most reliable in my experience. That's all I use when building PCs. They're usually a few bucks more than other brands with the same specs, but definitely worth it.

Maxtors are terrible. I have a stack of them sitting on my desk right now that need to be RMA'd. Most of them are 20-40gb drives.

tj!2k4, I'm sure the 5 year warranty would have been honored, even if it wasn't listed correctly with the online check. I know how frustrating it is to get a dead drive like that, but I've always had the best results dealing with the vendor if it's within 30 days. Newegg is especially good when it comes to that. Don't expect fast service with most manufacturers, because a home user with one drive is just not a priority for them.

**tj!2k4** · 11-10-2005, 08:47 PM

Originally Posted by fonseca

Don't expect fast service with most manufacturers, because a home user with one drive is just not a priority for them.

I know you're not making excuses for them and I had assumed the the same thing.. but as far as home user vs business, they make no distinction:

End User

A customer who purchases WD product(s) from a reseller, retailer, or from the WD Online Store.

This includes churches, charity foundations, schools, and other organizations who purchases WD products for business use.

Which is even more disturbing, since by their definition above, if in theory this "part" was in some way critical to my business, my livelihood could be jeopardized because of their inattentiveness.

People make mistakes, I understand that. But when everyone you deal with drops the ball, that is indicative of a larger-scale problem.

**patz** · 11-10-2005, 09:03 PM

Originally Posted by MatrixPC

Also have a 9G Seagate (Baracuda???) 7200RPM that is soooo freaking hot but never fail. I sure can fry a egg after 10 minute use.

i have the same HD !!! 9G Seagate Baracuda.. and i can fry a egg after 10 minute use ... LOL

glad to know .. that was normal temp

**lazaruslong** · 11-10-2005, 09:12 PM

From all the drives i have used and worked on i have to say there is no good hard drive company out there! Some are better then others, but non are great, imo. The weird thing is that the crappy hard drives companys from 10-15 years ago are now the better ones like fujitsu. The good ones from years ago are now the crap aka IBM tops the list in my book. After having 3 out 4 drives fail in 1 month i would not give 1 cent for a ibm drive.

**patz** · 11-10-2005, 09:16 PM

Originally Posted by patz

i have the same HD !!! 9G Seagate Baracuda.. and i can fry a egg after 10 minute use ... LOL

glad to know .. that was normal temp

MatrixPC: is it as big as your ?? lol

**PatO** · 11-10-2005, 09:44 PM

All drives suck.
I've managed to get my hands on the "bad runs" from just about every major manufacturer out there and have come to the conclusion that all IDE drives WILL eventually die.

However, I've always assumed that a warranty period is just that - it'll be fixed with minimal or no charge to me within that period.

Thank you for posting your experiences with WD. Your experience is valuable info for us.

**roadhog** · 11-10-2005, 10:53 PM

Funny that about the Fujitsu. Out of the few drives I have had, the only one to come up with unrecoverable bad sectors was a fujitsu 1.6gb back in '97. I was using Lotus WordPro, and it used to repeatedly crash, and leave a couple of bad sectors. These remained even after FDISKing. I never got to the bottom of it, just changed my office software and they stopped. Weird eh?

**kamikaze2112** · 11-10-2005, 11:30 PM

i'll never have another WD. Had one in a dell, and it puked a week out of Dell's warranty. knowing very well that there's a 3 year warranty on the drive, i called WD, and they told me that because the drive was an OEM part, it carried the pc's warranty, and not the 3 years that it said on their warranty page. I wasn't too impressed. Anyway, i've worked at a computer shop for the last 3 years, and all we sell is Maxtor. Yea, they do get a lttle warm, but they are IMO the most reliable drives on the market. And the OEM's have 3 year warranties

**lazaruslong** · 11-10-2005, 11:49 PM

Originally Posted by roadhog

Funny that about the Fujitsu. Out of the few drives I have had, the only one to come up with unrecoverable bad sectors was a fujitsu 1.GB back in '97.

Ya there a bad egg in every basket. I been around the puter world since the first apples came out. But did not get a puter of my own till i was 19 or 20 years old. The first big drive i got was a 120 meg drive. I thought i was in high heaven with a 500 meg drive. I still have many of the old drives and most still work. IMO it was when drives went over the 5 or 10 gigs that we start to see a lot more bad ones. Oh ya and back in those days Fujitsu was the crap from the very bottom. If you are in to taking pics they have there uses, still to this day.

All in all i seen bad drives from ever company! It use to be that a drive was hundreds of bucks, now you can get them for under hundred bucks and get them at wal-mart.