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Thread: Am I the only one taken for a ride by FREEDOM INPUT?!

  1. #1
    Variable Bitrate f1vlad's Avatar
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    Angry Am I the only one taken for a ride by FREEDOM INPUT?!

    So, some of you know me, I've had my carputer for a while and enjoyed it for a while, too. Maybe since mid summer.

    Everything worked perfectly except freedom input keyboard that folds. After spending so many hours with it, I gave up and demanded that Freedom Input takes it back for replacement or repair. They kindly did that.

    Now it's been two months that I haven't heard any kind of responses from them. Last two weeks, I have tried to contact them and here's what I get:

    I guess I should forget about my money.

    I had the most terrible experience with this keyboard.
    f1vlad.com/subaru/sparow
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  2. #2
    Variable Bitrate f1vlad's Avatar
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    I guess I am the only one who got screwed with this keyboard
    f1vlad.com/subaru/sparow
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  3. #3
    MySQL Error MatrixPC's Avatar
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    maybe you should contact your CC company.
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  4. #4
    Variable Bitrate f1vlad's Avatar
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    Quote Originally Posted by MatrixPC View Post
    maybe you should contact your CC company.
    Why? The purchase was made long time ago. Maybe 7 months. They cannot credit money back, I think.
    f1vlad.com/subaru/sparow
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  5. #5
    Variable Bitrate f1vlad's Avatar
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    I think it's fair to post an update.

    from Steve Tomkinson <[email protected]>
    Jan 2 (2 days ago) reply-to [email protected]
    to [email protected]
    date Jan 2, 2007 9:34 AM
    subject [#QNY-837132]: my keyboard sent to your office

    Dear Sir,

    We need a return address please.
    I apologise on behalf of Freedom Input for the delay. The gentleman handling your account left the company and it is only now that we are uncovering much of the work that was not completed.
    I can confirm your keyboard was received and is waiting to be sent back to you.

    Regards
    Best regards

    Steve
    Freedom Input Ltd

    Ticket Details
    Ticket ID: QNY-837132
    Department: Freedom Mini Keyboard
    Priority: Low
    Status: Answered
    f1vlad.com/subaru/sparow
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  6. #6
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    Well I guess better late than never right? Are they sending you a new one?

  7. #7
    Variable Bitrate f1vlad's Avatar
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    Yes they're sending me a new one and I can't wait to get rid of it. I already got rid of my bluetooth receiver so for sale it is
    f1vlad.com/subaru/sparow
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