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Thread: Experience with mini-box.com

  1. #11
    Constant Bitrate sergatiuk's Avatar
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    yes justchat, the address i gave them is the same as on my bank account, i also just ordered the zotac mobo from newegg with no problems, i know newegg is very strict about address and phone number verifcation, i received that mobo in 3 days. i make tons of online purchases. and to request a copy of the credit card as verification, doesnt seem like the right way to verify information, what if somebody stole my card, places an order for his own address and they ask him to send them a copy of the card to verify that he stole it ???? and yet especially after he said brazil, there is absolutely no $%^&ing way i am sending my card there lol
    i understand that companies want to be sure there is no fraud... but as i said thats why we have the CVV code on the back of the card to verify that the purchaser has the actual card. that information was also verified when placing the order....
    the refund is tha last thing i am worried about, thats something i can take care of with my bank or BBB if i have to...
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    2007 Toyota Tundra Double Cab SR5
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  2. #12
    Constant Bitrate sergatiuk's Avatar
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    i found another vendor that has the device
    http://www.short-circuit.com/
    i will order from them once the refund is posted on my account.
    i just hope they arent related to each other....
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    2007 Toyota Tundra Double Cab SR5
    >"Say what you mean and mean what you say"<

  3. #13
    FLAC
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    you should never have to send a physical picture of your card online, that's what the verification number and address is suppose to be for!

  4. #14
    Constant Bitrate sergatiuk's Avatar
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    Punky, i think so too.
    even though some of the above posts justify such procedure, i would like an explanation from the vendor on this matter...
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    2007 Toyota Tundra Double Cab SR5
    >"Say what you mean and mean what you say"<

  5. #15
    Variable Bitrate
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    Quote Originally Posted by Heather View Post
    If you are not comfortable with this, i suggest you send them a wire or pay via paypal.
    He did pay with PayPal.

    I'm with the OP on this one. I wouldn't send a scan of the CC either, especially out of the country.

  6. #16
    Constant Bitrate sergatiuk's Avatar
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    btw just for additional information, this is the email i recieved from them:


    "Dear Customer,

    As we were processing your order, we ran into a small problem with your credit card. The shipping/billing address verification returned a negative result. Since the credit card company requests that we ship only to verified addresses, please take a moment to verify the address one more time.

    Please scan us/email a copy of your credit card, in order to speed up the authentication of your credit card. The fax number is 510-226-6032. If using email, please reply to the sales representative that is sending you this email. Your information will be kept in private and will only be used for this single transaction. If you are to order from us again, this step will not be needed in the future.

    Sincerely,
    Mini-Box Sales Department"
    ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^
    2007 Toyota Tundra Double Cab SR5
    >"Say what you mean and mean what you say"<

  7. #17
    Constant Bitrate sergatiuk's Avatar
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    Quote Originally Posted by kross View Post
    He did pay with PayPal.

    I'm with the OP on this one. I wouldn't send a scan of the CC either, especially out of the country.
    not exactly through my paypal account but through the merchant proccessing that they are using which appears to be paypal.

    either way though, my 2nd income is merchant processing services, and i can tell for sure that every single payment gateway verifies the given information before approving and/or charging the card.

    even credit card terminals verify address and CVV code when entering the card information manually.
    ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^
    2007 Toyota Tundra Double Cab SR5
    >"Say what you mean and mean what you say"<

  8. #18
    Variable Bitrate
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    It's my understanding that paying through PayPal limits your credit card information to just PayPal, i.e. mini-box.com would never receive your actual credit card number, etc. They would just receive the payment deposited into their Paypal account. Sending a scan of the credit card directly to the vendor totally bypasses that security.

    Any company that processes credit card payments, such as Paypal, are required to take every step reasonable to safeguard your data (PCI DSS), including using encrypted network connections, storing information on secure, firewalled servers, limiting access to only those people with a business need-to-know, etc.

    Sending a scan over email totally destroys the security, and any trust the customer would have with the vendor.

    First, from a security standpoint. Email isn't secure. Neither are faxes. Is the fax machine in a secure room? What happens to the fax after they receive it? The company shouldn't get your credit card information anyway if they accept the payment via Paypal.

    Second, trust. Trust is everything in ecommerce. I don't trust a company that wants me to send scans of my credit card. I don't know how they are going to safeguard a fax or email. Plus the communication medium isn't secure, especially email. Who knows over how many servers the (unencrypted) email will hop before it hits the recipient.

    I simply would take my business elsewhere. They aren't the only vendor that has whatever item it is you're wanting to buy.

  9. #19
    Constant Bitrate sergatiuk's Avatar
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    WD kross, you pretty much summarized the issue..
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    >"Say what you mean and mean what you say"<

  10. #20
    Newbie
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    What number did you call? Was it in the 408 or 510 area code?

    It seems very odd that something would ship from Brazil when they're located in Fremont, Ca.

    I'm with a few other people on this, your address/cc is verified via PayPal, they should not be requesting any payment information from you as it's already been processed. Either someone is intercepting their orders or there may be a trojan/keylogger on your computer.

    --Pete

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