Buying from DigitalWW? You may like to read this.
First up, this thread in no way is intended for flaming anyone including DigitalWW (Armen). I decided to make this in the hopes that others that may want to buy from Armens' business know what to expect from people who have purchased from him before. If a similar thread already exists, please point me to it and delete this thread.
I will be rating everything about Armen and his business in seperate categories so others know what to expect. I hope this helps.
Products and Information
Without a doubt any one of us could spend hours on end just reading up on all of Armens' products thanks to this forum. But additionally any extra questions or advice is happily given by Armen to assist you, this is not his sales pitch but genuine help.
Pricing and Availability
I may be biased with this one because down here in Australia everything that Armen sells is 3 times the price! :rolleyes: Reason why I gave 9.9 rather than 10 is because I had to wait a whole weekend (heaven forbid! :D ) for my touchscreen to arrive. Availability has been great but I can only base that on a few items I have bought off him.
Unfortunately one of Armens' weaker points. Being a paranoid person myself I started to worry when I didn't receive a reply for 3 - 4 days after paying Armen but when he did reply he sent me my tracking number also and within the week I got my goods! :D
I run my own (internet based) business also and it can get very hard sometimes keeping up with things, but iv'e found that it is far easier to keep customers happy if you show them that you are on their mind with a small message or email. I know he is a busy man with a new-born and all, hence why the rating is still pretty good. The way I see it is when Armen sends a PM or email, he sends something worth reading :)
Shipping and Packaging
I am a regular on eBay and to-date I have not received a package from a private seller that has been packaged as well as Armens have been. Top points on making sure everything is safe inside the box, BUT, keep in mind post office workers dont care whats inside and broken goods can still happen! I guess its just the risk you take.
As for shipping, USPS is pretty quick and keep you up to date with where your goods are. I got my stuff in around 4 days (US to Australia), so i'm not complaining :D
Warranties and Services
I have no experience with warranties or services with Armen so I cannot comment or rate.
Overall rating: 9/10
Basically it would have been a 10/10 if the communication was a little better. But then again I am a very picky fella and if you dont mind waiting 1 or 2 days for a reply then I guess the rating for you would be 10/10 :D
In all my years of dealing with people I have never seen before over the internet, I am pleased to say that Armen is the most friendly, genuine and honest guy of them all.
Ofcourse one persons accounts with Armen and his business will probably not be enough, so I encourage everyone to give their ratings and comments. :)