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Thread: iGuidance 4 Crashing Computer?

  1. #1
    FLAC
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    iGuidance 4 Crashing Computer?

    Hello all,

    I just installed iGuidance 4 after having used 3 successfully for quite a while. After install, it loads fine but everytime I try to do anything like picking a destination, it crashes my computer. The computer will do an automatic reboot and then I will get the XP error message that Windows has recovered from a serious error. It happens whether I'm running iGuidance outside or inside of RR. Is anybody else experiencing this?

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    guino's Avatar
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    did you update any drivers ? are you using a usb, serial or Bluetooth GPS ? As I posted in the other thread, Blue Screens/Reboots/Total Lockups (which include mouse/keyboard) are normally signs of DRIVER or hardware issues. Software issues normally don't cause the OS to quit. The increased memory and/or CPU load from the new GPS software may have triggered the issue, but it's unlikely it's the "software" itself.
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  3. #3
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    Quote Originally Posted by guino View Post
    did you update any drivers ? are you using a usb, serial or Bluetooth GPS ? As I posted in the other thread, Blue Screens/Reboots/Total Lockups (which include mouse/keyboard) are normally signs of DRIVER or hardware issues. Software issues normally don't cause the OS to quit. The increased memory and/or CPU load from the new GPS software may have triggered the issue, but it's unlikely it's the "software" itself.
    Thanks, Guino. No, I didn't update anything. I have 2 gig RAM, which memtest showed to be good, and P4 2.4mhz processor. I also guessed that it might be additional load from the new program and am going to troubleshoot on that basis. I'll report my findings.

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    Quote Originally Posted by kbreeden View Post
    Hello all,

    I just installed iGuidance 4 after having used 3 successfully for quite a while. After install, it loads fine but everytime I try to do anything like picking a destination, it crashes my computer. The computer will do an automatic reboot and then I will get the XP error message that Windows has recovered from a serious error. It happens whether I'm running iGuidance outside or inside of RR. Is anybody else experiencing this?
    I've had the same problem and figured it's Xport3 . Ever sinse I switched to different port splitter - it works as a champ.

  5. #5
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    Quote Originally Posted by boriman View Post
    I've had the same problem and figured it's Xport3 . Ever sinse I switched to different port splitter - it works as a champ.
    Really? You mean iG3 worked with Xport, but iG4 didn't? Then you switched splitters and all was well? What splitter are you using now?

  6. #6
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    i'm still using xport 3 and have no issues with ig4. My ig4 has been modified though. If you wanna try my .exe to see if maybe its a corrupt install or something just pm me
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  7. #7
    FLAC
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    Quote Originally Posted by Sonicxtacy02 View Post
    i'm still using xport 3 and have no issues with ig4. My ig4 has been modified though. If you wanna try my .exe to see if maybe its a corrupt install or something just pm me
    Thanks, Sonic. I doubt that it's Xport because it works fine until it gets stressed. I've finally concluded that it must be a faulty CPU, and I have a new one coming tomorrow. Hopefully, that will solve the problem and I won't need your exe. By the way, I did wind up getting the Coleman inverter and am very pleased with it.

  8. #8
    FLAC
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    Issue Resolved

    Okay, the problem with iG4 crashing my system was caused by a faulty CPU. I replaced the CPU and all works fine. Apparently, iG4 is much more CPU intensive than iG3 since everything worked well with iG3. When iG4 asked for the extra cycles, it shut everything down. Thanks for the replies.

  9. #9
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    I'm having the same problem. I also have iGuidance v4 with a BU-353 and RR. whenever iG loads (if it loads correctly) it crashes the comp and reboots. I know its most likely not a software issue. I used the driver that came with my GPS, and IDK where I'd get a new one.

    I reinstalled everything (XP included) thinking it might just be that, but nope, still does it. I'm really out of guesses, I hope you guys have some solutions
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  10. #10
    FLAC
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    My symptoms were identical to yours and it turned out to be a faulty processor.

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