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Thread: Deluo Service?

  1. #1
    Newbie
    Join Date
    Feb 2004
    Location
    Cerritos, California
    Posts
    4

    Deluo Service?

    For those who have bought from Deluo's website, how was your experience?
    Fast shipping and prompt e-mails? I think I may have decided on Deluo GPS
    and Routis software but have left two voice messages with no call backs. So I am a little worried. Please post your experiences.

    Thanks,
    JT

  2. #2
    FLAC ukchris's Avatar
    Join Date
    Nov 2003
    Location
    Massachusetts
    Posts
    1,458
    I have used their support by email and have been pleased. My first GPS (ovre a year ago) was RMA'd and they were fine about it. I've been pleased, I've actually just ordered another GPS from them for work along with Routis.

  3. #3
    Constant Bitrate
    Join Date
    Nov 2003
    Location
    Seattle, WA, USA
    Posts
    173
    I have two Deluo GPS and Routis 2004. I had both fast shipping, and I used their techincal support using e-mail, and I got a very fast response.

    Over all I am impressed with both product and service.

  4. #4
    Newbie
    Join Date
    Jul 2003
    Location
    San Diego,CA
    Posts
    41
    I ordered my deluo with routis 2004 without contacting them and have been using for 2 months with problems. I'm very please with the product.
    Shuttle xPC w/ Athlon 2400+
    512MB ddr266
    GeForce4 128MB agp video
    250GB WD SE
    USB2.0 DVD/CD-RW slim drive
    7" Xenarc TSV touchscreen
    PAC Audio AUX input module
    Opus 150W PS
    iGuidance usb GPS
    RF keyboard/mouse
    Mobile Media Center

  5. #5
    Variable Bitrate
    Join Date
    Feb 2004
    Location
    San Francisco
    Posts
    241
    My expreience is not so good with deluo. My credit card was billed on the 13th, and i have yet to recieve a tracking number. I have left two voicemails and an email with them and they have yet to respond. Does anybody know somebody there i can call or can tell me if this is just how they do business? very unprofessional in my opinion.

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