I keep saying we have many happy customers for the previous board. 2 people posted while you were discussing here and there are reviews on our website - even from MP3 Car.
Well why has this happened? Because you have attempted to sell a board that is really not a finished design, and not built to a quality that is fit to be sold. And you seem to think that your customers should suffer.
It is a pretty standard business practice otherwise businesses are left with a load of old stock they cannot sell.
And TBH i'm amazed by your 'business practice' that you will ban people from ordering the new board if they have returned a previous unit on grounds of failure, poor quality etc.
As I said, we have many happy customers. People WANT a prebuilt solution and not have to design one themselves. I am the only one who can get Venice modules in small enough quantities without taking radios apart and flashing firmware which is a messy business.
Quite frankly i dont see what Craig has brought to this party.
Buys a module, puts it onto a poorly designed board, poorly built, with 2 pieces of software that dont work, and a charges an arm+leg for it.
We block the account and also, if a similar name / address / phone number / etc registers and orders, it places a flag on the order. Our system is rather advanced because of what else we use it for.
Are you trying to say you are banning them? Nothing is stopping them from returning the radio for a refund and purchasing the new model.
As I keep saying, the difference between the old and new board isn't that big - main diff is that it is batch produced by a company who does this thing all the time rather than individually soldered. People have a final board - not a beta board.
They must have felt like beta testers, not just on the hardware but also on the software.
Well that is just personal opinion. This thread here was started for selling a complete unit. The thread over at Digital Car I was given permission to post in by the OWNER of the site. I have said in all my threads that they should read back through the thread for details if they want to build their own or check out my site for a prebuild one. Nothing wrong with that - they have a choice.
I read the post at digital-car forum. I got to agree with lez and the others, you do seems to have the habit of making sure those who want to build their own are discouraged and they buy your unit instead.
As for the master firmwaare comment, I really don't see what you want me to do? The slave firmware is not an option without a large payment which isn't realistic considering the size of this market. We have our Centrafuse plugin working well now as many people have mentioned who test it for me when I send them updates. The only 2 bugs left are the ones I posted the other day which I think we have cracked now based on the latest version I have in my car.