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Thread: touchscreen not working

  1. #1
    Newbie
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    May 2005
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    3

    touchscreen not working

    i have a tview, recently installed it. installed the driver for the touchscreen. it doesnt work for some reason. do i need to unplug the mouse for the t/s to work?

  2. #2
    Para Laura thanatos106's Avatar
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    Nov 2004
    Location
    Miami Beach,FL U.S.A
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    3,497
    No you don't need to unplug any other input device for the TS to work....

    do you have the sound notification from windows when you plug it??

    when you open the Touchkit/configure utility do you see the usb device in the active panel windows???

    possible fix:

    1.reinstall driver
    2.Check that the TS is geting power.
    3.open the housing and check that the usb cable is tight in to the TS controller conector.

    Ckect one by one and narrow the problem down

    good luck.

    thanatos

  3. #3
    Maximum Bitrate techy101's Avatar
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    Sep 2004
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    Minneapolis, MN
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    I've been having TS problems with my DWW-700M recently. Not the same unit, but it will just quit working. The best way I've found is to uninstall the device, uninstall the software, unplug the device, reboot, plug in the device, install the software/driver. This has been my formula for the POS TS until I get it replaced

  4. #4
    Newbie
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    May 2005
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    3
    i checked all connections. everything is intact. i will uninstall and reinstall tomorrow. should i unconnect everything and then reconnect after installation?

  5. #5
    Para Laura thanatos106's Avatar
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    Nov 2004
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    Quote Originally Posted by iHATEspeedbumps
    i checked all connections. everything is intact. i will uninstall and reinstall tomorrow. should i unconnect everything and then reconnect after installation?

    Yes.... just to be sure.

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