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Thread: DWW-700 problems, no tech support response yet

  1. #11
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    Oct 2006
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    I will give him the benefit of the doubt that he is a busy guy, but I still haven't gotten a reply to any of my emails. We are talking 2 months now with no reply. The part that bothers me is that when I first tried to contact him, my screen was under warranty, and now it no longer is. I don't want to eat the cost of a new screen because of a tardy reply.

    I couldn't find his phone number on the site (old site and new). Does anyone else have that number? If so could you either post it or PM it to me? Thanks.

  2. #12
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    I have tried to post this 3 times now this week and i guess it hasn't been approved because it isn't showing up....

    Anyway, i still haven't received a reply from Armen to any of my emails after about 2 months of waiting. The part that i am the most concerned with is the fact that when i first contacted him, my screen was under warranty. Now that i haven't gotten a reply in so long, it's no longer under warranty. I don't think that's fair.

    I would try calling him but i couldn't find his number on his website (new or old). If anyone has that number would they mind PMing it to me so i can try giving him a call?

    I trust what you guy say about him, and give him the benefit of the doubt, but 2 months is getting unreasonable.

  3. #13
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    i appologize about the triple post guys, they weren't showing up for me so i tried again, then they all appeared at once. if a moderator wants to deleter two of them, go for it.

  4. #14
    Maximum Bitrate digitalww's Avatar
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    Email me today ([email protected]) and I will take care of this issue. I apologize for the delay.

    Armen

    Quote Originally Posted by sregger View Post
    I have tried to post this 3 times now this week and i guess it hasn't been approved because it isn't showing up....

    Anyway, i still haven't received a reply from Armen to any of my emails after about 2 months of waiting. The part that i am the most concerned with is the fact that when i first contacted him, my screen was under warranty. Now that i haven't gotten a reply in so long, it's no longer under warranty. I don't think that's fair.

    I would try calling him but i couldn't find his number on his website (new or old). If anyone has that number would they mind PMing it to me so i can try giving him a call?

    I trust what you guy say about him, and give him the benefit of the doubt, but 2 months is getting unreasonable.

  5. #15
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    Oct 2006
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    I wanted to make an update post and let you guys know that Armen did in fact take care of me. I shipped it off to him and he promptly shipped it back all fixed. Thank you Armen for fixing my screen.

  6. #16
    Constant Bitrate cMags's Avatar
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    Jun 2005
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    Hey Armen, if you're still watching this thread, can you PM me your phone number? (Or can anyone else PM me the phone number?) I've sent you a number of emails over the past few months with no reply...

    CarPC v2.5 up and running - all hardware installed, skin configured, and iG tweaked like crazy. Now for OBD-II, and voice control, and camera plugin, and... :nutz: - it never ends!

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