display issues with xenarc 700tsv

**KaOsTiK** · 06-23-2007, 04:50 AM

hey,

i'm not 100% if this is a video driver issue, but from what i've troubleshooted already, i can't narrow it down to be it...but maybe somebody else has experience with this problem:

sometimes my display shifts right leaving approx 1/4 of the screen black. the touchscreen is off skew by about an inch (so if i touch a spot, it resolves the cursor an inch to the right). when using a mouse, i obviously can only use it in the viewable windows area (3/4 of the screen). i've tried re-installing the video and monitor drivers, but the problem still occurs. I'm wondering if maybe there are some issues to force an 800x600 resolution, either by jumpers on the monitor or by a utility.

any advice would be appreciated

thnx.

**crooper** · 06-23-2007, 01:02 PM

Have you tried it at different resolutions? Does it have any screen adjustments?

**KaOsTiK** · 06-23-2007, 01:43 PM

i have tried different resolutions, and the settings generally apply ok until i reboot 2-3 times. the problem is very intermittent like that, but it's occurring consistently.

**Cheekz185** · 06-23-2007, 02:14 PM

I have the same problem!! If i hit auto detect it fixes the problem!

**KaOsTiK** · 06-23-2007, 04:56 PM

the only thing with hitting auto-detect for me is... my buttons are hidden behind my bezel. worse comes to worse, i'll have to rewire and mount a switch, but it'd be nice if there were another fix.

**KaOsTiK** · 06-25-2007, 06:40 PM

so here's the deal...

i finally came back to reality and realized that i wasn't going to solve this on my own...and so i called xenarc tech support. the issue is known, and is believed to be a refresh rate issue. i had mine set to 60 hertz (standard lcd refresh rate)..but the tech mention that their monitors support 60-85 hertz. i set my rate to 75 and problem solved... so far.

if anything changes, i'll update this