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Thread: NEW Xenarc 705TSV Monitor

  1. #11
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    Quote Originally Posted by kilimats View Post
    so this is a problem with the screen ? can't you return it under warranty ?

    I will post my finding once 705tsv received
    I don't think it's the screen. Like I said, it worked right once. It's not a common resolution and Biostar pretty much told me good luck trying to get it to work right. Like I said, if someone were to say X motherboard with Y drivers and Z video card is guaranteed to work I wouldn't think twice about getting it. I wish I could just force the Xenarc to display 800x480 so I could figure the problem out....this auto detect feature of theirs sucks.

  2. #12
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    Quote Originally Posted by SuperJ View Post
    I don't think it's the screen. Like I said, it worked right once. It's not a common resolution and Biostar pretty much told me good luck trying to get it to work right. Like I said, if someone were to say X motherboard with Y drivers and Z video card is guaranteed to work I wouldn't think twice about getting it. I wish I could just force the Xenarc to display 800x480 so I could figure the problem out....this auto detect feature of theirs sucks.
    800*480 is the Physical Resolution, if the video card supports it but the screen can't show it, then the screen is defective to me

    did previous version had similar issues (700TSV/700tsy/etc...) ?

  3. #13
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    Yes, if anyone does get the OSD info to say 800x480 please let us know the display adapter you are using.

  4. #14
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    Quote Originally Posted by Kevin_S View Post
    Yes, if anyone does get the OSD info to say 800x480 please let us know the display adapter you are using.
    by adapter, you mean video card ?

    if so, you should give a friendly call to xenarc complaining about the poor compatibility of the screen with video card in the market, am sure they'll do something about it !

  5. #15
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    Quote Originally Posted by kilimats View Post
    by adapter, you mean video card ?

    if so, you should give a friendly call to xenarc complaining about the poor compatibility of the screen with video card in the market, am sure they'll do something about it !
    I sent an email out to them earlier in the week....I'm still waiting for a reply

  6. #16
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    Quote Originally Posted by SuperJ View Post
    I sent an email out to them earlier in the week....I'm still waiting for a reply
    try calling them, thats a $300 investement, i would if i were you and i will if i find out that mine do the same in a day or two when received

  7. #17
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    I e-mailed their support, letting them know that my OQO allows the 800x480 setting but the screen thinks its 640x480 and doesn't display correctly. I also let them know that it doesn't work right with the ATI X800XT when set to 800x480. I made it clear that the 'advanced timings' setting in PowerStrip (the software they recommend if you are having problems) is not available on the OQO (the button is disabled).

    The reply I got seemed to ignore the fact that I said the advanced timings option was unavailable. He proceeded to describe how to use PowerStrip to get the 800x480. I even tried PowerStrip on the ATI and found that I couldn't replicate the settings shown in their FAQ screenshot because changing one setting will automatically change others. Turns out that those could be different depending on which video card you are using. I suppose we, the consumer, must be experts in display timing settings to know which ones to put in? This doesn't make sense.

    This is really unbelievable that a company can put out a product like this that doesn't work. I hope they all rot in heck.

  8. #18
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    E-mail isn't the best way to get the best support for most manufacture, try the phone, still waiting my screen. Will let you know if mine does the same

  9. #19
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    any luck?

    Well after trading barbs with the Xenarc support people I've got no solution... it ended with them basically tearing me a new one, calling me ignorant.

    I don't really understand where they are coming from, they kept telling me to use PowerStrip even though I told them the OQO doesn't allow Advanced Timings. Then they recommended getting a ATI Radeon video card even though I had told them of my results with the X800XT. When I asked if the monitor was even capable of displaying in native 800x480 without any scaling or distortion I did not get a clear answer.

    Any luck getting yours to work with 800x480?

    Guys, overall if you're considering buying this and getting it to display in clear unscaled 800x480 I'd recommend a different company's product. In fact based on the runaround I got from their support people I'd recommend a different company no matter what results you're after.

  10. #20
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    Quote Originally Posted by Kevin_S View Post
    Well after trading barbs with the Xenarc support people I've got no solution... it ended with them basically tearing me a new one, calling me ignorant.

    I don't really understand where they are coming from, they kept telling me to use PowerStrip even though I told them the OQO doesn't allow Advanced Timings. Then they recommended getting a ATI Radeon video card even though I had told them of my results with the X800XT. When I asked if the monitor was even capable of displaying in native 800x480 without any scaling or distortion I did not get a clear answer.

    Any luck getting yours to work with 800x480?

    Guys, overall if you're considering buying this and getting it to display in clear unscaled 800x480 I'd recommend a different company's product. In fact based on the runaround I got from their support people I'd recommend a different company no matter what results you're after.
    alright, got the screen before yesterday, still playing with it.

    My prefered resolution is 800*600, cannot get 800*480 to work even with powertstrip, did a bit of research and find out that mostly ATI card will allow 800*480 (X800XT should be fine) BUT requires powerstrip to force that resolution, have you tried powerstrip with your ATI card ? more info: http://www.mp3car.com/vbulletin/lcd-...0-x-480-a.html

    As i said, i am happy with 800*600, it looks decent, nothing to complain about. Movie seems to be a little shrink on the vertical, but can easily be fix using windows media player classic (I use K-lite to install all codecs and MPC, never had a missing codec or playback issue)

    Our problem is not a XENARC problem, but a video card driver issue, nothing to blame on Xenarc to my point of view

    Awaiting your reply

    EDIT: looks like a work around for nvidia cards: http://www.mp3car.com/vbulletin/faq-...deo-cards.html

    EDIT: and a fix for Intel video cards (will try that today): http://www.mp3car.com/vbulletin/lcd-...ossible-3.html

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