Here's one of the responses I got:
"800x480 is not a normally supported resolution by most graphic cards. It is NOT a resolution in the VESA standard. Accusing us of not providing a list of compatible adaptors and or not providing enough information to support native resolution is like saying companies like Panasonic, Samsung, Philips, LG are doing a poor job by not providing a list of compatible adaptors and enough information to support the 1366x768 native resolution of a lot of their plasma TVs. Such info was never provided just because it’s not a STANDARD resolution. However, I understand your frustration.
Our monitors are designed for standard resolutions such as 640x480, 800x600, and 1024x768. That is why our monitors have a built in scaler. The truth is, the majority of our customers use the standard resolutions. Now let’s get to 800x480. Some graphic cards support 800x480 from the factory and powerstrip IS NOT required. You can just set the included driver to 800x480. The reason we suggested Powerstrip is because it is the most widely used software by people who owns a graphic card where the driver doesn’t have an option for 800x480 but the card itself can display in that mode. In your situation, it is simply the fact that OQO DOES NOT support 800x480. It should be the customer’s responsibility to make sure that their graphic card supports a non-standard resolution, not ours.
The 705TSV does support displaying 800x480 and I have played around with it many times with an ATI Radeon 9550 video card. But what I can tell you is that the 705TSV uses a chipset inferior to that of the 700TSV. Thus, the cheaper price. So at native resolution, the 705TSV is not crystal clear like the 700TSV. It is because the chipset it uses doesn’t send the signal dot to dot. However, the display is still sized properly at 800x480. My suggestion for you for “maximum clarity” is:
1. Get a graphic card which supports 800x480. I would recommend ATI Radeon series
2. Exchange your 705TSV for a 700TSV
And again, Powerstrips is OPTIONAL. Many video cards such as the ATI Radeon comes from the factory with support for 800x480."