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Thread: Xenarc owners READ THIS B4 U FRY YOUR MONITOR!!!!!!!!!

  1. #1
    FLAC cproaudio's Avatar
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    Xenarc owners READ THIS B4 U FRY YOUR MONITOR!!!!!!!!!

    I got my system in my truck a few days ago. I was test running my setup. My battery got really low so I decided put the car charger on. I saw the sticker on the back. It said "12-36 volts" I know that car charger puts out anywhere between 15 and 18 volts. 20 minutes later, I notice the monitor gradually started getting brighter. I didnt think of it. a few seconds later, I heard a pop and the screen shut off. I push the power button again and the LED light lit up for a second and I saw sparks. I unplug the monitor, grab a multimeter. It showed 15.5 to 16 volts. I called 4spies.com and no one answered. I called Xenarc they told me it would cost $60 to fix. I overnight the monitor to them. I told them that I need my monitor by Wednesday Oct 9th for my trip to San Diego. I really hope it is still covered under warranty. To all of you guys who has the Xenarc monitor. goto rat shack and buy a regulated 12 volt DC-DC adaptor. I would rather fry the adaptor than a $580 monitor.

  2. #2
    Constant Bitrate
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    Connect it to your computer power supply (if you have enough power)... That should solve the problem (i think)?

  3. #3
    Constant Bitrate jboy's Avatar
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    Batery charger + electronics = empty walet

    Most car battery chargers are not very well regulated and can spike to very high voltages that you will not catch with most voltmeters

    NEVER EVER USE A BATTERY CHARGER WITH ANY COMPUTER/STERO EQUIPMENT TURNED ON IT'S NOT WORTH THE RISK.
    If you come out talking sh1t don't try to turn around and wipe you azz.

  4. #4
    Maximum Bitrate Skippman's Avatar
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    Yeah, CNG1 did the same thing a while back. I could have sworn I covered that in the FAQ but I'll put it in there just in case. I made the suggestion of buying a 12V regulated cellphone charger that matches the polarity and coupler for the Xenarc. While I haven't tried that, it should work.
    Stereo:Alpine IVA-D900 Head Unit | Alpine PXA-H510 DSP | Boston Pro Component Speakers Upfront | Boston Rally Rear Speakers | 2 Polk 10" Subs in the Trunk | Phoenix Gold Ti900.7 Amp

  5. #5
    FLAC cproaudio's Avatar
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    Originally posted by Skippman
    Yeah, CNG1 did the same thing a while back. I could have sworn I covered that in the FAQ but I'll put it in there just in case. I made the suggestion of buying a 12V regulated cellphone charger that matches the polarity and coupler for the Xenarc. While I haven't tried that, it should work.
    My situation is a little different than CNG1's. I read his tread and I think I know what happened to his monitor. He hook the polarity backwards. Xenarc's power supply wires are black but one has printing on it that shows the wire specs like what wire guage, temperture and other crap. Anyway, most people would asume that the wire with printing on it is positive. Xenarc's power supply wire with the printing on it is neg. I almost made the same mistake. Luckily I tested the wire before I hardwired it. My problem was the battery charger was overcharging. Anyway right now I really dont care about the cost of fixing it. I just need my montior before my trip to San Diego on Thursday. Besides, They should fix it at no cost because the spec sticker on the back of the monitor indicates that it will accept voltage up to 36 volts.
    Thats another thing too. I keep reading "I ordered a 700TS but my monitor says 700-Y-Y" The excuse was "Apparently the 700TS was so new at the time that labels had not yet been printed.
    " C'mon the monitor's been out since March. If they can find a sticker that says "Xenarc" I'm sure they can find a sticker that says "700TSV, 12V-14V" instead of a blank sticker with hand written "700-Y-Y" and "12-36 volts"

  6. #6
    FLAC cproaudio's Avatar
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    I got my monitor back today and it works perfectly. I got a regulated power supply now. Hopefully I wont have the incident again. They have pretty fast service. The monitor was fried on Thursday and sent out the same day. They received it on Friday. They did the repair Monday and sent it out the same day. I got it Today which is Tuesday.

  7. #7
    Variable Bitrate
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    For the record, in case anyone is looking for this information on the wire polarity for the Xenarc screens, the wire with the square white blocks and lines IS the POSITIVE lead. I tested this out today before reinstalling my screen. The wire with the white squares and lines goes to the inner tip conductor on the plug that goes into the Xenarc. These screens cost too damn much to take any chances. There IS an internal 3A fuse on the mainboard that is not a SMD fuse so you can replace it if it blows. I've seen too many posts where guys are frying their Xenarcs because of erroneous polarity info.
    P4 2.4GHz, Intel mobo w/onboard sound & video, 128MB memory, 100GB Seagate Momentus laptop drive, Xenarc 700TSV 7" touchscreen, IRman using Girder, 150W Opus dc/dc psu, Alpine CDA-9835 h/u, MBQuart speakers, Infinity 15" sub, MTX amps.

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