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Thread: New xenarc 700tsv touchscreen moving around

  1. #1
    Newbie
    Join Date
    Nov 2006
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    16

    New xenarc 700tsv touchscreen moving around

    As I stated in the title I just received a new xenarc 700tsv and it looks really good however, touch screen mechanism moves up, down, left and right for couple of mm. If I push it all the way up and calibrate it, then pull it down and check the calibration I find out that it is off by a distance equal to the movement it made. Now my question is does anyone else experience this or how normal is this? Also should I just send it back for a replacement. Thank you

  2. #2
    Low Bitrate cdcamaro9534's Avatar
    Join Date
    Nov 2005
    Location
    In the hills of Kentucky
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    67
    It could be fixed but you would have to open it to do that. Since its under warrenty I'd just send it back. I sent my 700IDT back twice when I bought it new before they got it fixed right.
    1995 Chevy Camaro
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    Road Runner Frontend w/ DFX5.0.3
    Xenarc 700IDT with DVD CDR/RW

  3. #3
    Variable Bitrate
    Join Date
    Jan 2007
    Location
    East Central FLA
    Posts
    241


    There are 4 screws internally that act on little metal strips to clamp the screen elements to the face frame. Sounds like they weren't tightened enough - or perhaps overtightened and stripped out - in either case if it's under warranty, it needs to go back.

  4. #4
    Newbie
    Join Date
    Nov 2006
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    16
    Thanks guys, I will send it back then.

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