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Thread: New xenarc 700tsv touchscreen moving around

  1. #1
    Join Date
    Nov 2006

    New xenarc 700tsv touchscreen moving around

    As I stated in the title I just received a new xenarc 700tsv and it looks really good however, touch screen mechanism moves up, down, left and right for couple of mm. If I push it all the way up and calibrate it, then pull it down and check the calibration I find out that it is off by a distance equal to the movement it made. Now my question is does anyone else experience this or how normal is this? Also should I just send it back for a replacement. Thank you

  2. #2
    Low Bitrate cdcamaro9534's Avatar
    Join Date
    Nov 2005
    In the hills of Kentucky
    It could be fixed but you would have to open it to do that. Since its under warrenty I'd just send it back. I sent my 700IDT back twice when I bought it new before they got it fixed right.
    1995 Chevy Camaro
    2003 Dodge Ram 1500
    VIA EPIA M10000 Mini-ITX Motherboard
    Iguidance GPS
    Road Runner Frontend w/ DFX5.0.3
    Xenarc 700IDT with DVD CDR/RW

  3. #3
    Variable Bitrate
    Join Date
    Jan 2007
    East Central FLA

    There are 4 screws internally that act on little metal strips to clamp the screen elements to the face frame. Sounds like they weren't tightened enough - or perhaps overtightened and stripped out - in either case if it's under warranty, it needs to go back.

  4. #4
    Join Date
    Nov 2006
    Thanks guys, I will send it back then.

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