Ouch... sorry to hear about that. I remember you kept trying to get me to buy one of those ... glad I didn't have the cash at the time.
Really, are there any good, usable screens out there? Anything without any moving parts? Or are they all built to fail quickly? I kinda liked the idea behind the CT650... but it never happened.
I think I'd keep trying to convince them to honor their warranty... talk to management, see what can be done.