Pretty sure my brand-new EBY701 is defective
With great excitement, I unboxed my EBY701 and hooked it up to the hardware for my car PC - ASRock E350M1 board running Win 7 Ultimate. There's a red tint I can't seem to do anything about, and the touch functionality is nonexistent - I installed the drivers that came with it, along with the updated 18.104.22.16817 drivers straight from eGalax. Nothing. I hooked it up to my main desktop, an Asus M5A97 EVO running Win 7 Ultimate, same thing. I never even got the new hardware wizard, and after rebooting after installing the drivers, when I try the eGalaxTouch software, it can't find the monitor either. Is there something fundamental I'm missing, or am I right in thinking it's defective and just needs to be returned? My other concern, this one being as useless as it is, I'd rather not end up having to return the second one (at which point I'll take a refund), down $20 shipping it back twice and no monitor to show for it. That is to say, am I unusual in my experience? Lilliput's reputation seems decent, but the poorly translated website and documentation, along with the complete lack of support on their site have me a little leery. What say you, forum people? Exchange it and take the chance, or should I bag it and shell out a lot more for a Xenarc?