Thread: Common theme in LCD screens..

Originally Posted by spectrumzz

The photos on the website look like the screens are slapped together with electrical tape. Ok, so now I can't find any other options. It's either Digital WW, Dscustoms, or Xenarc direct. Only Xenarc is a commercial-level dealer with a good reputation, units in stock and a service department (but I'll end up paying big $$ for it).

I bought my screen directly from xenarc a year ago and I was suprised when I opened the case and things (wires etc) where attached by scotch tape, not electrical, to other boards. Besides I had to send my back beacuse it had dead pixels and had it exchange. I guess it just comes down to service. And the screens have come down in price, I remember when they where in the 560 ball park for a screen w/ touch.

Couple of questions for you:

Prices are high compared to what?
Where did you get that nobody is getting their orders?
Which photos look like the screens are slapped together with electrical tape?

All touch screens start off as kits and what is wrong with that?

Xenarc does exactly what we do except with more money.

Some how you made everything look so bad and unattractive. I am just not sure why there are so many satisfied customers

Originally Posted by spectrumzz

Then I find digital WW, which sells what look to be Lilliput screens, but the prices seem high and nobody actually seems to get their order (even though the website says they are ready to go, first come first serve). On top of this, it would appear the touchscreens are actually just kits and not built-in units for the digital WW. The photos on the website look like the screens are slapped together with electrical tape.

Originally Posted by spectrumzz

It's sad, but I'm noticing a common theme here after many days of reading. I started my project a couple of months ago and have yet to buy an LCD. First I wanted the Xenarc, but discovered the cables are usually flakey and they are too expensive. Then I discovered dscustoms, but same cable problems and people have trouble getting ahold of the guy and many DOAs, and finally on top of this, he is chronically out of stock until what may turn into October. So I couldn't get one, even if I ordered it. Then I find digital WW, which sells what look to be Lilliput screens, but the prices seem high and nobody actually seems to get their order (even though the website says they are ready to go, first come first serve). On top of this, it would appear the touchscreens are actually just kits and not built-in units for the digital WW. The photos on the website look like the screens are slapped together with electrical tape. Ok, so now I can't find any other options. It's either Digital WW, Dscustoms, or Xenarc direct. Only Xenarc is a commercial-level dealer with a good reputation, units in stock and a service department (but I'll end up paying big $$ for it).

See the common theme yet? There ISN'T A GOOD SOLUTION. I want a reliable, warranteed, 7" VGA-only screen, preferrably dash-mount for a reasonable price. Apparently this does not exist, and it's sad because my project is starting to stall because of it. I've even considered wireless floating displays because of their apparently quality and size for comparable prices.

When is the technology going to mature enough to make this a reality? Does anyone have a better alternative?

wow...idiotic post if you ask me

I have had nothing but good luck with both Armen (digitalww) and Dave (dscustoms) when I was looking to order a screen. I ended up getting a DSCustoms 7" touch and when I wanted another cable Dave sent me one for something like $15 or something like that right away.

Cable flakey? Well duh if you are a moron and pull it out of the socket, it's just like anything else, be careful and you are fine.

I think that BOTH Armen and Dave have a good rep when it comes to their products and I for one will be ordering cameras from Armen soon most likely and won't even hesitate when ordering from him.

If you have "read" the board you will realize that out of all of the people that ordered something only a select few have had issues, and for the most part those issues were dealt with quickly.

Yeah, I have to side with the gang on this one -
SHUT UP AND STOP WHINEING !

Yes, some people will get doa's - it happens, such is life - The suppliers deal with it quickly and fairly.

I know we all live in the cute little digital fantasy wonderland where everything happens instantly, but in reality issues take time to resolve. Your telling me you never went to the store for something, and found it was out of stock!?

As for the quality and the prices - where the hell have you been - a vga touch for under 500.00 usd is still unheard of - I found them being sold for up to 600.00 (same exact unit)
You open the case and find tape holding boards to boards - Guess what, I have a 4,000.00 Panasonic 250 Digital VCR on my desk with 4 wires held in place with foam tape. LOTS OF MANUFACTURERS DO IT. You really care if its screwed down ? damn! shell out another 25 bucks and you can have a larger case with all the components mounted to something...

You make it sound as if we are on the bleading edge, and everything is a failing experiment.

Guess what - ITS ALL EXPERIMENTAL. if you do your homework , and use your brain, and spend the $$ you get a solid working product, but if you half *** it and cut corners - you deal!. You want something solid and tested with a good house keeping seal of approval - go spend 2,649.00 for an alpine and another 500 on an Ipod. wow im angry....

Having bought screens from both Dave & Armen, I can vouch for the fact that although they are small operations, the service from both is fantastic.

If you're unsure about the quality of a supplier to whom you're about to send a chunk of your hard earned cash, take the time to send them an email to ask some questions. If they are serious/interested in their little business, then they'll get back to you. Bear in mind that they are little businesses - they don't have an army of email-bots sitting there waiting to hear from you.

One of the things that royally p155es me off is the fact that people launch their "I ordered via email 3 minutes ago and Armen/Dave hasn't called me yet" threads, simply because both suppliers post here.

Take a pill people, and take your troubles to the vendor - not only does your impatience give the impression of poor customer service (which is wholly undeserved), but it means we have to endure pointless threads like this one.

God I hope someone locks this thread. Deletion would be even better.