LinkBack URL
About LinkBacks
Reply With QuoteAnd up goes the price of LCDs...
yea,
they can't sell you a new product and say that it is ok with even just one bad pixel. It is defective merchandise at that point. Allthough, with eBay it's sometimes difficult to know what to expect. I just got my monitor back from Xenarc, with my complaint about the touchscreen overlay not covering enough of the screen to make it useable, they sent me another monitor. works great!
Peter
And up goes the price of LCDs...
***** if i spend like $400.00 i better get no dead pixel....
I've spent $700 on a monitor and gotten 3 dead pixels. Only one company I know of offers 1-dead-pixel replacement policy, Cornerstone. And you can bet you will pay a lot for one.
This is something that was a huge discussion point on Toms Hardware when they review LCD monitors.
The safest bet is to make sure that you know what the suppliers/manufacturer's pixel policy is before you get your hands on the screen.
I seem to recall with the prior brand of monitors that Dave from DSCustoms was selling, he was testing each and every monitor personally prior to shipping. I'm not sure whether he has the time to be doing this still. The best person to ask is Dave.
EDIT:
I just found Dave's pixel policy on his website (which is good):
Our screens are built with excellent parts and production techniques, but LCD panels in general nature have the possibility of having bad pixels. All LCD manufacturers will tell you that over the course of the units life, a few pixels may stop working, or only show one color. If the number of bad pixels is excessive (over 5) we will warranty out the screen.
This is pretty normal. However, perhaps asking nicely to have the monitor tested prior to shipping (espesh if you're not in the lower 48) would be a good idea. That way you can have some comfort while waiting for the UPS/DHL guy.
END EDIT
I have no idea what Armen's policy is.
C!
http://carpc.riposte.net
I reserve all rights in connection to each post I author, without exception.
My friends who just went to college all bought new 19" LCD's, and there are zero dead pixels, and the same is true of our Dell laptops (Most my friends have Dell, as does my fam - Both parents have Dell laptops, and I have one at work too).. I have seen a few dead's on 15" LCD's where the quality wasn't the best, but those were cheap LCD's not spendy ones like the Xenarc's..
1993 BMW 325is - 15.2sec
that is alarming...$400 and up to 3 dead pixels? wtf? we have six 18" flat panel desktop LCDs, viewsonic, samsung, sony...not one has a single dead pixel... someone is blowing smoke up someone's *** to justify a high price tag.... "it's common" LMAO. some companies man. i agree, if your paying that much there should be 0 dead pixels...thats just ridiculous
After reading all the different opinions, i think I am going to return it. I guess I am just anal, and it would just **** me off every time I noticed it.
-Thanks, AL
If they are going to replace it for you, then that's great because I haven't found an LCD maker that would do that for 1 dead pixel including my dell desktop lcd which has 2. Either way, consider yourself lucky that you are getting a replacement.Originally Posted by -al-
The dead pixel gurantee seems to me to be more of a holdover from old LCD manufactures that were producing the screens for laptops. Now that the process has matured I'm sure they have a lot less returns based on pixels but keep the policy just in case.
For me when I bought a new laptop it was the biggest concern I had was getting a laptop with a bad pixel. I was extremely happy when the 15" wide screen was in perfect condition. I almost would consider buying a display model since you can see if the screen is good or not.
To the best of my knowledge there is no way to repair one or two dead pixels so a screen that comes back to the manufacture is a total loss unless it can some how be resold to a market that is less demanding.
Posting Permissions
Bookmarks