Thread: My brand new xenarc has 1 bad pixel!

I just spoke to the dealer (home tech wonders) and he said that they would exchange the LCD, but most LCD's have at least 1 bad pixel, some more. Is this true? I guess the fact that my bad pixel is red and not white is good, but it still sucks that you pay so much $ and have poor QC. He said xenarc only guarentees less than 4 bad pixels.


-Al

JOL, I was posting just to get an idea if this is a common problem and I should live with it, or send it back. After speaking with the dealer, it sounds like I could get one that has even more bad pixels.

Its normal for any TFT to have some bad pixels, i dont think they will replace it as it is still within the standard spec...depends how many and where it is on the screens. You can always try for a replacement.

I have seen bad pixels on new expensive laptop. Yup I know its annoying.

U beat me by a minute in posting

No bad pixels on my Xenarc 700TSV. For a 7in screen, I think they could manage perfection. When you get to the 15"+, dead pixels are more common.

Why not get the dealer to check for you before they send out the screen?

Doesnt really matter what they guarentee. At least in the UK you have them under law as it is defective merchandise. You are not made aware of possible acceptable defects at the time of purchase, no small print, nada. Their problem.