Thread: lilliput in-dash 7"

Originally Posted by BikeBoy24

They should really reimburse you for the shipping costs. The burrden should not be on us to ship back a faulty product, they should have tested before sending out. Any reputable company, for any type of product, would pay for the shipping. I've returned stuff before, and all shipping costs were covered.

Well I mailed both ex-audio and Lilliput to ask the truth about the rumours but neither of them replied, so I have just made it known to paypal what’s been going on with this seller i.e. selling without having stock and so on, let’s see what happens now.

I’ve just noticed you have a sunroof, is it any better with the roof covered up.

That's really weird, I don't have a sunroof but it really looks like I do. I think it's just the angle I took it from, I took it from the passenger seat as I was trying to show how little it sticks out from the dash hence the "1inch" text. I can't work out what the hell is going on in the reflection...

Well I mailed both ex-audio and Lilliput to ask the truth about the rumours but nether of them replied, so I have just made it known it paypal what’s been going on with this seller i.e. selling without having stock and so on, let’s see what happens now.

I've emailed lilliput a few times regarding the screen, firstly to ask if there is a way to prevent reflection and secondly to complain about the motor issue. They've never replied to me. I don't think you'll get anything out of ex-audio until after this meeting.
It'll be intersting to see what paypal say, I can't believe that with all these problems they are still listing them for sale, - Three more people bought them today, that is outrageous.

Carvex

This can't go on that’s why I've let pay-pal in on it, I would also report them to eBay it I could work out how to.

There still selling them and saying they have stock.

Time left: 4 days 10 hours
10-day listing, Ends 01-Aug-05 10:56:50 BST
Start time: 22-Jul-05 10:56:50 BST
Quantity: 201 available
History: Purchases
Item location: 2 Days Fedex Shipping From Hogng Kong
Australia

Post to: Worldwide

Ok I have contacted ebay, it took ages to find anywhere to send it. I have reported selling items you claim have in stock but actually don't and shipping items known to be faulty as possible fraud.

Lets se what happens.

Ps It's cravex not carvex!!!

Cravex7 - Why don't you post the links where you found that so everyone can go and report the same exact issue. This would make our case a lot stronger against Ex-Audio if they plan on screwing us over on the shipping.

Scott

Originally Posted by Cravex7

Ok I have contacted ebay, it took ages to find anywhere to send it. I have reported selling items you claim have in stock but actually don't and shipping items known to be faulty as possible fraud.

Lets se what happens.

Ps It's cravex not carvex!!!

Opp's that’s two complaints then because I have just figured out how to send a complaint, well it needed doing.(well done carvex)

The Link I used
http://feedback.ebay.co.uk/ws/eBayIS...rCreateDispute

My Complaint

Item number: 5784360857
Payment Method: PayPal
Date of Payment: 07/01/05
Dispute Resolution: None used
Seller Contact: Yes, But the issue is unresolved

Customer concern: I would like to make it known for other people’s sake
that this seller is advertising goods he doesn’t have in stock,
When you make payment you receive a mail telling you the manufacturer
is having problems with this item and we should have stock in two weeks
but the add says quantity 200.
When you ask two weeks later, you just receive the same mail. Now they
are having a meeting with the manufacturer for three days and will not
answer emails until they get back but they still sell them on eBay
knowing they do not have any stock.
Some customers have received there item 1 1/2 months later but they
don’t work or stop working after a few days.
Please read the complaints on the forum link below, none of them have
reported the seller but the way this seller is operating is against eBay
rules surely.

Please Read
lilliput in-dash 7"

Well they do now.

I’ve had three emails this morning one from pay-pal one from eBay and yes one from ex-audio.

From Pay pal
Dear Peter Whittaker,

Thank you for taking the time to contact us with your concerns. I am
happy to assist you further.

Thank you for providing this information to us. It has been forwarded
to
our investigations team for further review. If any additional
information is needed, our investigations team will contact you via
email.

Sincerely,
Grainne
Protection Services Department
PayPal, an eBay Company

From eBay
Hello,

This email is in response to your recent report regarding item #
5784360857. We are sending you this response based on the item number
and payment information you submitted.

We will investigate the seller and take appropriate action upon the
completion of our investigation. Such action may include issuing a
warning to the seller, temporarily or indefinitely suspending the
seller`s account or, terminating the seller`s membership with eBay. Due
to eBay`s Privacy Policy, we cannot provide you with information
regarding the details of this investigation or the seller`s account.
This policy is for the protection of all eBay members.

Since you used PayPal to purchase this item, we encourage you to report
this matter to PayPal if you have not done so already. Reporting your
dispute to PayPal is the best way to reach a resolution. eBay works
closely with PayPal to help buyers resolve their transaction problems
quickly and effectively.

From ex-audio

Hi,

Lilliput will release us about 15-20 monitors next week. So, our shipping department will make arrangement to your product. Once your parcel has been sent, the shipping staff will email you the tracking number, so you can keep track of the parcel status.

Do I believe the last one don't think so, that’s all I ever get from them, next week next, month, next year who knows