And the winner is ex-audio, but they rigged the game![]()
Good luck to ALL of us. I feel like we're drawing straws. Only there is only 1 winner, instead of 1 loser.![]()
And the winner is ex-audio, but they rigged the game![]()
I guess you didn't read the thread.
The majority of us bought the screen from a couple months back. We were sent a bunch of defects. Now we're waiting for replacements.
I got my refund back the other day. Minus shipping, 5% ebay and 5% paypal.Atleast I got something back. I'll take it.
Give me my mooooney...
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I had a phone call from UPS yesterday asking me if it was a repair or a replacement, because it’s the later I have to pay again, he suggested I take it up with customs but I will still have to pay at the door.![]()
do take it up with them- appeal, thats out of order
Same problem here. Fedex is double charging me for duties and taxes. They told me to call them back on Tuesday (Monday is a holiday). The told me it was because ex-audio didn't fill out the documentation properly.Originally Posted by regal
I certainly will take it up with them, what makes me mad is the guy from UPS said I need you to help me, is it a repair or a replacement, it depends upon your answer as to whether you get charged again but I'm not allowed to help you, just my luck I picked the wrong answer.Originally Posted by Mad Ad
One thing I know for sure, I will never, ever, ever buy goods outside the UK again.
So my screens arrivs tomorrow according to fedex.com trackingsystem. But I have recieved a bill from fedex, thay want me to pay $37, I think it is for the shipping costs?
Anyway, I have already e-mailed Ex-Audio about this and Stephen Sin had promised me refund for shippingcosts so I'll just have to wait and see what the answers.
Well your lucky, mines still suck at the airport and has been there since Friday, just received this mail from UPS this morning.
I have checked with the brokers, and they require a proof of purchase and a proof of export for when you sent the goods out.
You will have to pay VAT on import even if it's a warranty replacement, so it's easier to enter it as a straight forward import, as duty will be written off as it's so low.
Can you please confirm it's OK for you to do that.
Regards,
Valerie
Will I ever get this screen, do I really want it?
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