XENARC USB Touchscreen ISSUE

**Cheekz185** · 08-04-2005, 10:29 PM

Hey guys, i am having a problem getting the TS part of the Xenarc to work. At first the Xenarc wouldnt have TS capability if it was plugged into a USB HUB. So I took a 10FT USB extension cable and connected it straight to the PC and it still doesnt work.

BUT The last time i hooked up the PC, it was inside my house and I got everything installed and ready to go. I mounted the PC in the car and havent turned it on for like 3-4 weeks cuz my screen was getting fabricated. SO i just got the screen back today and went to connect everything. The PC boots up but when I get to the desktop all i get is my background and my MBM5 dashboard display. I dont get a taskbar/or icons.

But come to think of it.... I have an EPIA M10000 and I bought a PCI Graphics Card and eveything was configured to my New graphics card. I was rushing to connect everything to the PC and I connected the VGA cable to the onboard vga input. Could this be the reason its not working. Also my resolution is set to 800X600 in display but the XENARC tells me 800 X 480

Does any1 know what the problem can be?

**Cheekz185** · 08-04-2005, 10:41 PM

Here is the screen hooked up to my laptop.

**techeros** · 08-04-2005, 10:43 PM

well my first guess is that explorer.exe is horked up if your not seeing icons and taskbar.

do a ctrl alt del, file, new task, type explorer.exe... see if the icons and taskbar show.

lets start there...

just thought of something else.... can the new fabricated dash be touching the screen confusing the Zenarc?

**Cheekz185** · 08-04-2005, 10:47 PM

Originally Posted by techeros

well my first guess is that explorer.exe is horked up if your not seeing icons and taskbar.

do a ctrl alt del, file, new task, type explorer.exe... see if the icons and taskbar show.

lets start there...

just thought of something else.... can the new fabricated dash be touching the screen confusing the Zenarc?

Well i am done for tonite, i will try in the morning. I will connect it to the correct VGA tomorrow. But i highly doubt its the screen and the xenarc causing the problem cuz everything works totally fine on my desktop!

**Bugbyte** · 08-05-2005, 12:06 AM

Sounds like because you are hooked to the secondary output, you are getting a secondary VGA screen. By that I mean that your PCI card is outputting the taskbar and main screen via its port. The Epia port is probably acting as a second monitor and you're getting an extended desktop without the taskbar.

Reconnect the VGA cable to the PCI card and if it's all good, that was the problem.

**Cheekz185** · 08-05-2005, 12:07 AM

Originally Posted by Bugbyte

Sounds like because you are hooked to the secondary output, you are getting a secondary VGA screen. By that I mean that your PCI card is outputting the taskbar and main screen via its port. The Epia port is probably acting as a second monitor and you're getting an extended desktop without the taskbar.

Reconnect the VGA cable to the PCI card and if it's all good, that was the problem.

Can that also be the problem why the USB on the touchscreen is NOT working?

**techeros** · 08-05-2005, 12:09 AM

I think bug is right...

**Cheekz185** · 08-05-2005, 12:10 AM

Originally Posted by techeros

I think bug is right...

So do I. But im just worried about the USB

**Cheekz185** · 08-05-2005, 12:28 AM

Anybody? Can this be causing why my USB part of the TS doesnt work

**Bugbyte** · 08-05-2005, 12:54 AM

I think that may also be the reason your TS isn't working. When you touch the screen, it's moving the pointer on the PCI output.

You'll know tomorrow.