How reliable are Xenarc Touchscreens? Also have the housings changed?

**jtillery** · 12-07-2005, 05:31 PM

I am in the planning phase of my system right now. I am going to start purchasing components next week. I had settled on a Xenarc 700TS or 700TSV. From what I was reading it seemed like the best quality, and had the longest warranty. What I didn't think of or realize is that if you open the case the warranty is void. So that brings up my question, how reliable are these? I really prefer to mold it into the dash, but that will cut my warranty to 30 days according to the Xenarc website. I could make the install work with headrest shroud and retain the warranty, but it definitely will not look as nice.

On a related note, if a custom fab it in, it will probably take me at least a month to complete it with my work schedule. So really I would need to buy an extra housing and use that to fab, if I would only have a 30 day warranty. Have they changed the housings recently? Or would it be safe to say, if I buy the housing now it will be the same as what the screen will be when I actually purchase it. I would hate to do all the custom fab work and find out the housing is different.

Thanks

**0l33l** · 12-07-2005, 08:44 PM

Well, unlike the lilliputs, when you open up a xenarc, you have a much lower chance of messing up the little ribon cable. Most people have problem with their lilliputs after they open them up.

**Bugbyte** · 12-07-2005, 09:41 PM

They're pretty reliable, but to open it up, as you noted, you actually have to puncture the "Warranty void if tampered with" seal to open the housing.

I opened mine and it's coming up on a year with no problems.

It'll probably quite tomorrow now that I posted this.

**0l33l** · 12-07-2005, 11:23 PM

Yeh, the warranty gets void when you puncture the little seal. But from what I hear, Xenarc is pretty understanding about that.

Some tips:
Get rid of static. Last thing you want is to have a dead controller.
Buy a empty casing for the monitor and mold it in. When finally done, put monitor into molded casing. That way:
1) the monitor isn't left in the dust
2) less harm when monitor is in casing for longer period.

**jtillery** · 12-08-2005, 08:14 AM

Thanks for the advice. I am good at taking things apart carefully and getting them back correctly. My original thought, is I would buy a second housing to mold into the dash, then if I had any problems with the screen, put it in the original housing to send back for warranty repair. Didn't even cross my mind that would be a seal on it

I hate to take apart an expensive screen like the Xenarc, and void the warranty, but the install will look much better this way. I think what I will do is buy the housing, mold that into the dash, then buy the screen when I am finished. That way I will have a solid 30 days to use the screen before the warranty ends.

**Katya** · 12-09-2005, 12:40 PM

I know that I bought a used screen that didn't have a face and bought an extra housing to mold into my dash. I discovered that the length of the buttons had gotten a bit longer, so I had to file mine down a bit so they would match up w/ the screen, other than that I didn't notice any changes. This was over a year ago though, so you may not have that issue.

**Osires** · 01-31-2006, 12:09 AM

I know its an old thread but i was just wondering, is it worth the extra 100dollar for buying the Xenarc 700TSV instead of the lilliput 619 screen? Is Xenarc in general better quality then Lilliput?

**DarquePervert** · 01-31-2006, 03:01 AM

This thread isnt that old. Now, if you resurrect a five year old thread (which has been done before), you'll be admonished.

Lilliput has had some serious quality issues int he past. I don't think they are as prevolant today as they were 12-18 months ago. There are many users that have no problems with them.
Search the forums and you'll find the problems people have had, because they aren't afraid to talk about 'em. :

**Osires** · 01-31-2006, 04:38 AM

Yepp searchead and found that its errors with the touchscreen, errors witt the egg? (Whats the egg for a thing?) and so on.. but didnt find as many problems with the Xenarc so it seems like a more finished product, but which model is the one that is working stable from lilliput, the 629 model?