I owned that crap. My F U's go out to Ex-Audio. Fixed the problems all on my own. Those A-holes told me I voided warranty by fixing the first thing (opening case). Fixed the ribbon cable problem. Had to check for broken conection within ribbon cable and used wire thread to patch 2 broken wires (of 40 wires). The clip that held it was broken so I took this plastic battery cover from something, sanded it down to a wedge the same size as the one that it originally used. Except my battery cover was llonger and allowed me to Loctite the end of it to the plastic at the other end of the battery cover. Held that **** in place. Anyway, this is just a lesson to buy a Xenarc or Lilliput, not ebay ****, unless u want to be frustrated as hell and have to fix it urself once it breaks (and it will)



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