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Thread: My screen arrived!!! BUT

  1. #1
    Constant Bitrate
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    Angry My screen arrived!!! BUT

    But the monkeys in transport didn't look after it at all. Pretty sure they dropped a pallet on the box!

    Not happy!
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  2. #2
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    that's some serious damage. what screen is it?

  3. #3
    Confusion Master
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    well that's nicely fubar'd

  4. #4
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    Yup certainly is! I had a peek inside at the screen, and as expected it is totally smahed also.

    It is, or was, the MTSVO-SC fully motorized screen.

  5. #5
    FLAC
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    purchased from where?

    One thing that many companies neglect to tell us is that shippers will not insure LCD screens. This includes the major screen retailer that is mentioned over and over on this forum. UPS/Fedex will not cover the screen if it is broken or even left without a signature regardless of the insured amount. Always pay by credit card and be prepared to fight.

  6. #6
    FLA gospeed.racer's Avatar
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    Lucky for you it has a "no dead pixel" warranty!

    Sorry, couldnt resist. That really sucks- thats some very serious damage! Did you actually sign for it?!!!
    2005 Ford Focus ST

  7. #7
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    Thats interesting to know about insurance. Actually I would rather it had been sent via the mail service. I hate couriers! They cost more, slower and they don't take any more care.

    Yes I had to sign for it. How else do you get it? Wasn't until I opened that I found the damage. Its a bit of a catch 22 really.

  8. #8
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    Quote Originally Posted by gospeed.racer
    Lucky for you it has a "no dead pixel" warranty!

    Sorry, couldnt resist. That really sucks- thats some very serious damage! Did you actually sign for it?!!!
    haha

    That sucks man... that thing must have been dropped out of the plane as they flew over you. I hope it all works out.

  9. #9
    FLA gospeed.racer's Avatar
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    Quote Originally Posted by wilsonj

    Yes I had to sign for it. How else do you get it? Wasn't until I opened that I found the damage.
    So the box was intact? That IS strange! You would expect the box to be completely flattened to do that kind of damage.
    2005 Ford Focus ST

  10. #10
    Tainted Love Cris's Avatar
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    Never see a screen in that kind of condition before...


    Quote Originally Posted by gospeed.racer
    So the box was intact? That IS strange! You would expect the box to be completely flattened to do that kind of damage.

    You've got a really good point here.

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