Problem with contacting mp3car

**StreetDeckAce** · 12-04-2007, 04:59 PM

I have your PM and I will be responding shortly. Thank you.

**rijk** · 12-05-2007, 02:50 AM

the pm works,
receved RMA number from StreetdeckAce

**JC-S60** · 12-05-2007, 05:53 AM

Good work guys, this goes to show your attitude and willingness to help! Thumbs up for mp3car!

**StreetDeckAce** · 12-05-2007, 02:59 PM

Spam filters are great but not when they block the good stuff. If you see anyone else having trouble contacting us please let me know!

Thank you all,

Adam Engel
Mp3Car Team!

**rijk** · 12-17-2007, 12:17 PM

I have got that connectionproblem again, send e-mail (reply) 14-12-2007 to sales@mp3car.com from my gmail, no reply yet.
Send a pb to StreetDeckAce with the content of the mail.
Spamfilter is off so that can't be the problem
I will send it again form both info and gmail only now to store@mp3car.com

(07:16 PM) @Got an automated message that the mail was received on both mailboxes
(09:48 PM) @ receved pm from StreetDeckAce

**Splash-X** · 12-19-2007, 11:18 AM

I too emailed them over this past weekend (12/15) regarding a problem with my recent order to orders@mp3car.com and have yet to receive a reply. Its possible my emails got blocked?

I've had no problems in the past sending to or receiving emails from the store.

**Bugbyte** · 12-19-2007, 12:29 PM

Business hours are Mon-Fri. and proper email is store@mp3car.com.

Also, here they intend to answer those emails quickly.

Contact Information:

Address:
Mp3Car, Inc.
3 Churchberry Ct.
Reisterstown, MD 21136
USA

Telephone:
410-526-2852

Mp3Car is open from Monday - Friday (9-5)
The Mp3Car Sales Line is open Monday - Friday (10-5)
The Mp3Car Tech Support Line is open Monday - Friday (11-3)
*Please note, we have a weekly meeting on Wednesday mornings that often runs until 11:30 AM, so on Wednesdays there will be some delay.

Fax:
410-526-2853

Email:
store@mp3car.com

**rijk** · 12-19-2007, 05:17 PM

Well what i have noticed is that when the mail is received, you get a conformation of that.
And i didn’t get a conformation on al my email, used the same mailbox and the same mail-address. Mail-address can’t have been wrong, because they were reply’s

About the answering bit, i have jet to receive an answer on my last mail (17-12-2007). Lets say its because of christmastime.

I am happy i am not the only one

.

A pb to StreetDeckAce does help to get things going.
And posting in this topic will help as well.

@anser receved 20-12-2007)

**StreetDeckAce** · 12-19-2007, 08:15 PM

Rijk,

We have replied to your email and PM regarding the DSX12VD explaining the issues you are having. If at all possible please call the store this would help tremendously. Your messages and questions are sometimes hard to understand on this complicated product. Please let me know if you have any other issues. Thank you for your business.