email or ring the store. They will look into it for you. firstname.lastname@example.org
I recently bought the Apoen power pac as shown here
But upon receiving the item I noticed the power wiring kit was missing.
Never let the truth get in the way of a good story
On the new Aopens pc's the barrel connector isn't the same so u aint missing much..
The center pin on the power socket on the new Aopens is a little bit smaller than on the old ones so the barrel connector on the Aopen Pac doesn't grip that center pin.
If you put a few strands of wire inside the Aopen barrel plug it will work. (If you're handy at soldering you could dab a little solder on the inside of the Aopen Pac barrel plug as well).