Waiting for my Xenarc MDT X-7000 for almost 7 months now
first of all, excuse my english - I'm a german guy :)
Here's my problem:
I ordered the Xenarc MDT X-7000 in december '07, recieved a defective unit, and returned it.
Since then, I'm kinda waiting...
I know about the problems with Xenarc and that MP3car is not really the one to blame but some kind of information once in a while is not too much to ask for, is it?
Man - I REALLY start feeling stupid, riding around with a PC in my trunk without beeing able to use it.
You guys told me on the phone, that you recieved a new unit from Xenarc and that you will be testing it for a while - that testing period was supposed to end weeks ago (at least thats what you told me on the phone).
I feel kinda left alone. I spent over 1000$ for that device and won't even get single piece of information.
I hope, I'll get some information about the status of the Xenarc MDT X-7000 here - maybe even without asking for it every 4 weeks ;)
- Benjamin -
Refund offered a long time ago!
I offered you a refund via email almost two months ago. I waited for a response as I need to send it via wire transfer and do not have your information.
Why did you not follow up with us at the store. I have your order saved and look at it everyday to make sure that when you email I can process your refund quickly.
I am not trying to take you for a ride, but maybe you should check your spam filter.
And you did not spend over 1K.
As for the MDT -mp3car is not carrying it - we have tested two units, use your imagination regarding why.
PLEASE EMAIL THE STORE WITH YOUR WIRE DETAILS SO THAT WE CAN PAY YOU BACK!
Originally Posted by djsuck