We we are sorry that you may not have your G4 for vacation. We do inform all customers of our tech support turn around time. I am sorry you feel that we are providing poor customer service.
I think it is important that we clarify the situation, as you have publicly berated our service. Mp3Car has provided excellent customer service to you in, particularly as your unit has already been here for servicing two times already and your unit is actually out of warrant, but we took it back to be nice.
We cannot unfortunately always turn around units for vacations, however very often we do try. Given the issues you have sighted, this will take a good deal of testing.
Please direct all communication to firstname.lastname@example.org.