Not feeling the customer service - Just TERRIBLE
[Barkley]TERRIBLE, just TERRIBLE[/Barkley]
I need a very simple thing done, reactivate the software I purchased from mp3car.com after a drive I got from them failed and I had to wait 45 days for a new one to reinstall everything.
Now I sent a few emails until I got a response. Great, I think as it seemed like the person knew what was up, so I sent my Hardware codes and waited for the activation codes. Well... I just got an email with what I though would be my activation code. NO! It was an email informing me that my invoice has been sent to my original email address. WTF would I need my invoice for ??? Did I ask for it? NO. I just need somebody to take 2 minutes and email me an activation code!!!
It seems like there are multiple people working there and having a chain of emails is just impossible.
Now I have a roadtrip this Friday and need my Nav to work.
If somebody has a direct number to them please PM me as this is ridicules. I can't believe I spent so much money at this store and recommended them to so many people.