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Thread: MP3car customer supper with lilliput monitor

  1. #1
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    MP3car customer supper with lilliput monitor

    My actions (facts):

    - Purchased a Lilliput monitor from MP3Car.com.
    - Does not register touch events.
    - Tried installing, uninstalling, reinstalling drivers, many times.
    - Researched this forum for other people with same problems.
    - Tried for a week to get it to work with all the information I found.
    - Emailed MP3Car customer support.
    - Waited a week.
    - Emailed again a couple times over a couple days.

    Result:
    - No response what-so-ever.

    My reaction:
    - will not purchase from mp3Car.com again.

    elias
    reptile at gmail.

  2. #2
    Organic Me
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    Heather's Avatar
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    Quote Originally Posted by sopmod View Post
    My actions (facts):

    - Purchased a Lilliput monitor from MP3Car.com.
    - Does not register touch events.
    - Tried installing, uninstalling, reinstalling drivers, many times.
    - Researched this forum for other people with same problems.
    - Tried for a week to get it to work with all the information I found.
    - Emailed MP3Car customer support.
    - Waited a week.
    - Emailed again a couple times over a couple days.

    Result:
    - No response what-so-ever.

    My reaction:
    - will not purchase from mp3Car.com again.

    elias
    reptile at gmail.
    sopmod - there must have been some confusion. We answer everyone's support tickets and we answer them within the same day almost 100% of the time. I can understand your frustration but we are happy to help. My guess is that somehow your email got lost in our junk filter.

    Jensen2000 is responding.

  3. #3
    Constant Bitrate meryan00's Avatar
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    I had the same issue and figured out what was wrong. Apparently the touch screen they have on the monitors is incorrectly plugged into the main board. When you open up the Lilliput case there is a 4-pin cable that comes from the touch screen and plugs into a slide type plug on the board. on Mine the screen must be the wrong type because the pins were on the wrong side of the cable. The cable was plugged into the connector but because there are only contacts on one side of the plug they did not register. I twisted the ribbon cable 180 degrees and it worked right away. I hate having to twist the cable but it fixed the issue with no other problems

  4. #4
    mp3Car Staff
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    Jensen2000's Avatar
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    Hi Elias,

    I'm very sorry about this mix up. Your email must have been caught in our spam filter. I'll look into rectifying this ASAP. Please send me a PM and we'll get this issue resolved quickly. We have no problems issuing an RMA for a defective monitor and usually are able to get RMAs turned around within 5 business days of item receipt.

    Thanks for the feedback.

    -Stephen
    Have a product you would like to sell on the mp3Car Store? PM me for more information.

    Have a car computer question? Ask me by emailing the store.

  5. #5
    Neither darque nor pervert DarquePervert's Avatar
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    So what was for supper, and who @ mp3car did the cooking?
    Have you looked in the FAQ yet?
    How about the Wiki?



    Under normal circumstances, a signature would go here.

  6. #6
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    Quote Originally Posted by Jensen2000 View Post
    Hi Elias,

    I'm very sorry about this mix up. Your email must have been caught in our spam filter. I'll look into rectifying this ASAP. Please send me a PM and we'll get this issue resolved quickly. We have no problems issuing an RMA for a defective monitor and usually are able to get RMAs turned around within 5 business days of item receipt.

    Thanks for the feedback.

    -Stephen
    Jensen2000, I sent you a PM. Thanks much. - Elias

  7. #7
    Variable Bitrate
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    Quote Originally Posted by DarquePervert View Post
    So what was for supper, and who @ mp3car did the cooking?
    Haha, I was thinking the same thing when I saw the title!

  8. #8

  9. #9
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    +1 and...

    This seems to be the most popular thread around, maybe we should have a Lilliput monitor supper for our customers. We have some spare parts lying around.

  10. #10
    Constant Bitrate meryan00's Avatar
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    I think that it might be a little crunchy, well unless you decide to put them in a crock pot for a few weeks, then it might be ok

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