F.A.Q.s
Q. Where is the F.A.Q.'s section?
A. It's in the F.A.Q. section.
i agree knowledge bank is too vague, FAQ is too specific for a tab with multiple links. Will people see How to and click on the tab expecting to find an FAQ, Wiki, etc?
What about Learn, or Car Copmuting 101 (but this is starting to be more than just the car computer), or...
we need a name for a tab that is brief, to go next to Videos that people will see and say...oh i bet that is where the wiki or FAQ or the car computing 101 page is.
1. FAQs and moreOriginally Posted by Heather
2. Learn more
3. Find out more
4. Help links
5. Do it yourself (or DIY)
6. Getting involved
7. Starting out
8. Goodies
9. More info
10. Don't click this
I think 1, 4 or 2 in that order are the way to go. Don't overthink this. What you need is a tab that people can see and tell that this is the place for more info. Blog isn't cutting it.
How about making the button have a little disclosure triangle on it, like the forum nav bar links do? That way you know there's more stuff under it.
People who are looking for information just need a spot that most likely has it. People who don't know any better aren't going to look even if it says "FAQs, click right here" on the main page.
Want to:
-Find out about the new iBug iPad install?
-Find out about carPC's in just 5 minutes? View the Car PC 101 video
Don' Click This...the truth is that is probably the one title that would get everyone to click
If we could force a popup that looks like a file download from IE, I bet everyone would click on it.
Yes, my faith in the average user of technology is very low.....
Hang on, I've got it.
NSFW.
I found the link prior to asking questions a few months ago, but only because I looked through other posts and found references to FAQ. I never saw it in top list of links, I even had to look twice to see it after I knew to look for it. Also, FAQ as a title has been dumbed down to me by the way its used on other sites. It's usually info that any idiot should already know, like how to plug something in or hit the on button, but they put it up anyway on the off chance that someone will benefit. In this case, its actually quite valuable information that answers frequently asked questions. So I understand why it is named what it is, but feel that the representation of the phrase "FAQ" has been changed by its use.
It should really be its own link in its own place, and be more visible. How-To's, CarPC-101, Getting Started, DIY's, something like that would be more appropriate. As for placement, if you can't find a visible place at the top, it could even be a pass through page so when you click Forum Home you get a 5 second redirect page with a link to the FAQ section and a sentence about where to find the link later. Perhaps that's a bit drastic, but surely it will reduce the number of "covered" questions.
bump in support of Darque =P
FAQ more visible..under How TOs.
If anyone has a suggestion regarding what else should be accessible from how tos, let me know.
Also, Community Videos has now been moved under videos - if anyone has a youtube video, feel free to submit your link so people can easily find Youtube videos made by forum members.
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